Tesla S - Country Specific Consumer Disclosure

Your new vehicle and its safety items comply with your local motor vehicle laws. For all owners of
the vehicle, to the fullest extent allowed by your local law, Tesla requires that you first provide
Tesla, during the applicable warranty period specified in this New Vehicle Limited Warranty, with
written notification of any defects you have experienced within a reasonable time to allow Tesla
an opportunity to make any needed repairs before you pursue any remedy under your local laws.
Please send your written notification to:
Tesla Motors Netherlands B.V.
Atlasstraat 7-9, 5047 RG
Tilburg, Netherlands
Attention: Vehicle Service
Please include the following information:
• Your name and contact information;
• VIN;
• Name and location of the Tesla Store and/or Tesla Service Center nearest you;
• Vehicle delivery date;
• Current mileage;
• Description of the defect; and
• History of the attempts you have made with a Tesla Store or a Tesla representative to resolve
the concern, or of any repairs or services that were not performed by a Tesla Service Center
or Tesla authorized repair facility.
In the event any disputes, differences or controversies arise between you and Tesla related to this
New Vehicle Limited Warranty, Tesla will explore all possibilities for an amicable settlement.
Country Specific Consumer Disclosure
Bulgaria
The New Vehicle Limited Warranty does not modify, affect or substitute your rights under
Bulgarian statutory consumer protection laws. The provisions related to your statutory rights are
reproduced below:
Consumers’ Protection Act:
Article 112
1. In the case of a lack of conformity of the consumer goods with the contract of sale, the
consumer shall be entitled to address a complaint, requesting the seller to bring the goods
into conformity with the contract of sale. In such case, the consumer may choose either repair
or replacement of the goods by new goods, unless this is impossible or the remedy chosen by
the consumer is disproportionate in comparison with the other remedy.
2. A remedy shall be deemed to be disproportionate if it imposes costs on the seller which, in
comparison with the alternative remedy, are unreasonable, taking into account:
a. the value that the consumer goods would have if there were no lack of conformity;
b. the significance of the lack of conformity;
c. whether an alternative remedy could be offered to the consumer without significant
inconvenience thereto.
Warranty
44 Model S Quick Guide