Troubleshooting
Steady Flow (PTR)
– More than 20L per day
This may be caused by excessive
water supply pressure, a faulty PTR
Valve or a faulty thermostat. Turn o
the electricity supply and contact
Customer Service
on 1300 412 612.
High Electricity Bills
• Is the Pressure & Temperature Relief
Valve discharging too much water?
• Is one outlet (such as the shower)
using more hot water than you
think? See “No Hot Water”.
• Is there a leaking hot water pipe or
dripping hot water tap? A small leak
can waste a large quantity of hot
water.
• Replace faulty tap washers and have
your plumber rectify any leaking
pipework.
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