Thermo King TouchPrint User Manual (English)

Other manuals for Thermo King TouchPrint

Questions and Answers:

D
David DavidJul 31, 2025
What to do if Trailer HMI blocked displaying ‘PRINTING DATA’ on Thermo King TouchPrint?
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  Andrew EvansJul 31, 2025
  If the Thermo King Printer displays 'PRINTING DATA' for more than 1 minute, it indicates a communication issue between CargoWatch and the printer. First, try turning the trailer unit off and then on again, then try printing the ticket again. If the issue persists, change the BAUD rate of both the HMI and the TouchPrint to 57600. For the HMI, navigate to Guarded Access/Programmable Features/COM 2 Baud Rate. For the TouchPrint Printer, go to Advance Operation/UART Settings. Note that if the BAUD rate is not the same for both, ERROR 6 will appear on the TouchPrint screen.
J
Joshua ShawAug 4, 2025
What to do if my Thermo King TouchPrint says 'Device Busy'?
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  Bradley MorrisAug 5, 2025
  If the Thermo King Printer displays a 'Device Busy' message, it means the unit is still processing the previous print job. You need to wait approximately 150 seconds after printing a trip ticket before generating another one.
R
Rachel LeblancAug 9, 2025
Why is my Thermo King TouchPrint Printer showing data from another unit?
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  James FletcherAug 9, 2025
  If your Thermo King Printer is showing data from another unit, you need to empty the Data Park. This can be done in the user menu by selecting the bin icon.
M
Michael AtkinsAug 13, 2025
How to fix error while printing (Delivery Ticket) 6 TK ERROR i on Thermo King TouchPrint?
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  Ashley SuarezAug 13, 2025
  If you encounter an error while printing a delivery ticket on your Thermo King printer with the code '6 TK ERROR i', verify that the Baud rate matches the connected DATALOGGER (Cargowatch) and check the electrical connections (TX and RX). If the HMI is engaged in ‘Engine start’ or ‘Alarm’, the Printer cannot communicate with CargoWatch; wait until the HMI is in normal mode and try again. You can also increase T1 in the parameter setting (in the service menu) to 60s to allow more communication time between the Printer and the Unit.
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chrisboothAug 17, 2025
How to establish communication between TP Printer and HMI on Thermo King?
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  Christopher RamseyAug 17, 2025
  If your Thermo King Printer is not establishing communication with the HMI, try changing the ‘HMI port’ to another connector on the SR-2/SR-3 board.
L
lanejasmineAug 22, 2025
What to do if Language Glossary Error appears on Thermo King TouchPrint?
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  Jessica BurtonAug 22, 2025
  If the Thermo King Printer displays a 'Language Glossary Error' with the symbol 'i', copy the .glo files (of all languages to be supported) onto a USB flash drive. Connect the USB drive using a short Mini USB cable. If the download doesn't happen automatically, restart the device. Note that the ABC symbol represents the glossaries of the TouchPrint, and these files should only be replaced with new glossaries if necessary. If glossaries are deleted, place the .GLO files (available to TK Dealers) on a USB memory stick and connect it to the TouchPrint mini USB port.
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Gregory BrownAug 26, 2025
What does 'NO data' mean on my Thermo King TouchPrint Printer?
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  Charles BassAug 27, 2025
  This warning message appears on the Thermo King printer if the Printer Flash does not have the temperature data for the selected period.

Thermo King TouchPrint Specifications

General

Brand	Thermo King
Model	TouchPrint
Category	Printer
Language	English

Thermo King TouchPrint User Manual

Table of Contents

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Thermo King TouchPrint Specifications