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9. Warranty

The product must be installed, operated, and maintained in accordance with the state of the art and with

the standards in force in the country of installation and the instructions in this manual.

In the European Union, this unit has the legal guarantee granted to consumers according to the directive

and regulation in force and according to the legislation applicable in the country of purchase of the

product. The legal guarantee is e󰀨ective from the date of delivery of the goods to the consumer.

In addition to the legal guarantee, some products may have an extended warranty, limited to the free

replacement of the tank and components recognized as defective, excluding replacement and transport

costs. Refer to the table below. This warranty does not a󰀨ect any rights you may benet from as a result

of the application of the statutory warranty. It applies in the country of purchase of the product, provided

it is also installed on the same territory. Any damage must be reported to the depositary before exchange

under warranty, and the unit will remain available to insurance experts and the manufacturer.

Legal guarantee 2 years

Additional commercial warranty

on tanks and heating element sleevel

+5 years

Exclusions: Wear parts: magnesium anodes … Equipment which cannot be accessed (access di󰀩cult

for repair, maintenance or assessment). Devices exposed to abnormal environmental conditions: frost,

outdoor weather, water with abnormal chemical characteristics outside drinking water criteria, mains

network with power peaks. Equipment installed without observing current standards in the country of

installation: absence or incorrect safety device, abnormal corrosion due to incorrect hydraulic ttings

(iron/copper contact), incorrect earthing, inadequate cable thickness, non-observance of the connection

drawings show in these instructions. Equipment not maintained in accordance with these instructions.

Repairs or replacement of parts or components in the equipment not carried out or not authorised by

the company responsible of the guarantee. The warranty shall apply to products that are defective and

appraised by the company liable for warranty. It is compulsory to keep the products available to the latter.

- To claim under guarantee, contact your installer or dealer. If necessary, contact: SCGA -

Tel: (+33)146836000, 2 allée Suzanne Penillault-Crapez 94110 Arcueil (France), who will inform you of

what you should do.

Type / Reference :

Stamp dealer

Serial number:

Name and address of

customer:

______________________

Installation manual: Warranty

Thermo ONIX CONNECT User Manual

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