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Need help?Do you have a question about the Thermor PREMIUM Series and is the answer not in the manual?
Essential safety instructions for installation and use of the appliance.
Guidelines for safe transportation and storage of the water heater.
Lists all items included in the product packaging.
Instructions and diagrams for safely moving the water heater.
Explains how the heat pump water heater operates using a thermodynamic cycle.
Detailed specifications, performance data, and dimensions of the appliance.
Visual representation of the water heater's physical dimensions and clearances.
Instructions for correctly positioning and securing the water heater.
Lists installations and connections that are forbidden for safety and function.
Details for installing the unit without ducts, utilizing ambient air.
Guidelines for installing the unit with two ducts for air intake and exhaust.
Instructions for installing the unit with one duct for air exit.
Procedures for connecting the water inlet and outlet, including safety valves.
Information on connecting air ducts for the heat pump system.
Wiring diagrams and requirements for connecting the appliance to power.
Instructions for integrating the water heater with a photovoltaic system.
Steps for initial filling and startup of the water heater.
Explains the meaning of various symbols displayed on the control panel.
How to configure language, time, duct settings, and heating modes.
Accessing and using advanced parameters like lock, emergency mode, and connectivity.
Explains AUTO, MANUAL, ECO, BOOST, and ABSENCE modes for efficient operation.
How to view energy savings, electric consumption, and system parameters.
Basic advice for users regarding draining and general checks.
Recommended maintenance tasks for users and installers, with frequencies.
Identifies error codes, reasons, and service actions for common issues.
Step-by-step guide on how to access electrical components and the heat pump.
Illustrated list of all replaceable parts with their identification numbers.
Details which faults and conditions are covered or excluded by the warranty.
Explains warranty validity, conditions for claims, and spare parts availability.
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