Why is my THOMSON Smart TV remote not working?
If the remote for your THOMSON Smart TV isn't working, first ensure you've removed any plastic covering. Try using the remote closer to the TV. Also, check that the batteries are correctly placed or try replacing them with new ones.
How to fix a THOMSON Smart TV that won't turn on?
If your THOMSON Smart TV has no power, check if the AC cord is properly plugged in. If there's still no power, disconnect the plug and reconnect it after 60 seconds, then turn the power back on.
What to do if my THOMSON 32HA2S13W has no picture?
If your THOMSON Smart TV has no picture, check if the antenna at the back is properly connected. Also, try viewing other channels to see if the issue persists.
Why does my THOMSON Smart TV have video but no audio?
If you see video but have no audio on your THOMSON Smart TV, first try increasing the volume. Also, check if the TV's sound is muted.
How to improve signal reception on my THOMSON Smart TV?
If your THOMSON Smart TV isn't receiving a signal properly due to buildings or mountains nearby, try adjusting the image through manual operation, consulting the vernier regulation instructions, or adjust the direction of the external antenna. If using an indoor antenna, adjust its direction for optimal reception or consider switching to an external antenna.
What to do if my THOMSON 32HA2S13W Smart TV has audio but no video or discolored video?
If your THOMSON Smart TV has audio but the video is missing or discolored, try adjusting the contrast and brightness settings.
How to eliminate static noise on my THOMSON Smart TV?
If static noise is affecting the video and audio quality of your THOMSON Smart TV, check if the antenna at the back is properly connected.
Why are there broken lines on my THOMSON Smart TV screen?
If you're seeing broken lines on your THOMSON Smart TV screen, electrical appliances like hair dryers or vacuums might be interfering with the TV. Try switching these appliances off.
Why am I seeing lines when using the RCA port on my THOMSON 32HA2S13W?
If you see lines appearing when a device is connected to the RCA port on your THOMSON Smart TV, make sure you are using a cable in good quality.
What to do if problems with my THOMSON 32HA2S13W are unresolved?
If problems with your THOMSON Smart TV persist, unplug the power cable and wait 30 seconds, then reconnect it to the socket.
Details critical warnings regarding battery ingestion, TV placement, and child safety.
Provides instructions and specifications for safely mounting the TV on a wall.
Illustrates various input/output ports and connection types for peripherals and antennas.
Step-by-step instructions for connecting the antenna and the power cord to the TV.
Guide for quickly setting up the TV using an Android smartphone.
Steps to sign in with a Google account for app access and personalization.
Instructions for pairing the Bluetooth remote control with the TV.
Steps to perform a factory reset, erasing all data and settings.
Details critical warnings regarding battery ingestion, TV placement, and child safety.
Provides instructions and specifications for safely mounting the TV on a wall.
Illustrates various input/output ports and connection types for peripherals and antennas.
Step-by-step instructions for connecting the antenna and the power cord to the TV.
Guide for quickly setting up the TV using an Android smartphone.
Steps to sign in with a Google account for app access and personalization.
Instructions for pairing the Bluetooth remote control with the TV.
Steps to perform a factory reset, erasing all data and settings.
General| Power consumption (standby) | - W |
|---|---|
| Power consumption (typical) | 56 W |
| Screen shape | Flat |
| Display diagonal | 32 \ |
| Display brightness | - cd/m² |
| Display resolution | 1366 x 768 pixels |
| Display technology | LED |
| Native aspect ratio | 16:9 |
| Native refresh rate | 60 Hz |
| Display diagonal (metric) | 80 cm |
| Motion interpolation technology | - |
| Equalizer | Yes |
| Audio decoders | DTS Digital Surround, Dolby Digital 2.0 Mono |
| Number of speakers | 2 |
| Operating system version | Android 11 |
| Operating system installed | Android |
| Google applications | Google Chromecast |
| HDMI version | 1.4 |
| HDMI ports quantity | 3 |
| Common interface (CI) | No |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 0 |
| Tuner type | Digital |
| Analog signal format system | Not supported |
| Digital signal format system | DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2 |
| Processor cores | 4 |
| Video formats supported | HEVC/H.265 |
| Product color | White |
Weight and Dimensions| Depth (with stand) | 151 mm |
|---|---|
| Width (with stand) | 719 mm |
| Height (with stand) | 456 mm |
| Weight (with stand) | 5000 g |
| Depth (without stand) | 82 mm |
| Height (without stand) | 423 mm |
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