Why is my THOMSON 65QA2S13 Smart TV remote not working?
If the remote for your THOMSON Smart TV isn't working, first ensure you've removed any plastic covering. Try using the remote closer to the TV. Also, check that the batteries are correctly placed or try replacing them with new ones.
How to fix a THOMSON Smart TV that won't turn on?
If your THOMSON Smart TV has no power, check if the AC cord is properly plugged in. If there's still no power, disconnect the plug and reconnect it after 60 seconds, then turn the power back on.
What to do if my THOMSON Smart TV has no picture?
If your THOMSON Smart TV has no picture, check if the antenna at the back is properly connected. Also, try viewing other channels to see if the issue persists.
Why does my THOMSON Smart TV have video but no audio?
If you see video but have no audio on your THOMSON Smart TV, first try increasing the volume. Also, check if the TV's sound is muted.
How to improve signal reception on my THOMSON 65QA2S13?
If your THOMSON Smart TV isn't receiving a signal properly due to buildings or mountains nearby, try adjusting the image through manual operation, consulting the vernier regulation instructions, or adjust the direction of the external antenna. If using an indoor antenna, adjust its direction for optimal reception or consider switching to an external antenna.
What to do if my THOMSON Smart TV has audio but no video or discolored video?
If your THOMSON Smart TV has audio but the video is missing or discolored, try adjusting the contrast and brightness settings.
How to eliminate static noise on my THOMSON 65QA2S13 Smart TV?
If static noise is affecting the video and audio quality of your THOMSON Smart TV, check if the antenna at the back is properly connected.
Why are there broken lines on my THOMSON 65QA2S13 Smart TV screen?
If you're seeing broken lines on your THOMSON Smart TV screen, electrical appliances like hair dryers or vacuums might be interfering with the TV. Try switching these appliances off.
Why am I seeing lines when using the RCA port on my THOMSON Smart TV?
If you see lines appearing when a device is connected to the RCA port on your THOMSON Smart TV, make sure you are using a cable in good quality.
What to do if problems with my THOMSON 65QA2S13 Smart TV are unresolved?
If problems with your THOMSON Smart TV persist, unplug the power cable and wait 30 seconds, then reconnect it to the socket.
Details hazards like battery ingestion, TV tipping, and electrical safety precautions.
Provides instructions and screw specifications for safely mounting the TV on a wall.
Illustrates and labels various input/output ports like LAN, HDMI, USB, AV IN, etc.
Steps for connecting the antenna cable and power cord to the TV.
Guide to setting up the TV using an Android smartphone via the Google app.
Steps to sign in to your Google Account for accessing apps and services.
Instructions on how to pair the Bluetooth remote control with the TV.
General| Screen shape | Flat |
|---|---|
| LED backlight | Yes |
| Response time | - ms |
| Display diagonal | 65 \ |
| Display brightness | - cd/m² |
| Display technology | QLED |
| Native aspect ratio | 16:9 |
| LED backlighting type | Direct-LED |
| Display number of colors | 1 billion colors |
| Display diagonal (metric) | 164 cm |
| Energy efficiency scale | A to G |
| Power consumption (max) | 110 W |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | - W |
| Package depth | 150 mm |
| Package width | 1610 mm |
| Package height | 930 mm |
| Package weight | 22100 g |
| Tuner type | Digital |
| Digital signal format system | DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2 |
| Stand type | Legs stand |
| Product color | Gray |
| Panel mounting interface | 200 x 200 mm |
| Audio decoders | Dolby Atmos |
| RMS rated power | 20 W |
| Number of speakers | 2 |
| PC in (D-Sub) | No |
| HDMI ports quantity | 4 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 0 |
| Video formats supported | HEVC/H.265 |
| High Dynamic Range (HDR) technology | Dolby Vision, High Dynamic Range 10 (HDR10) |
| Operating system version | 11 |
| App distribution platform | Google Play |
| Operating system installed | Android TV |
Weight and Dimensions| Depth (with stand) | 293 mm |
|---|---|
| Width (with stand) | 1446 mm |
| Height (with stand) | 867 mm |
| Weight (with stand) | 16700 g |
| Depth (without stand) | 78 mm |
| Height (without stand) | 831 mm |
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