Why is my THOMSON Smart TV remote not working?
If the remote for your THOMSON Smart TV isn't working, first ensure you've removed any plastic covering. Try using the remote closer to the TV. Also, check that the batteries are correctly placed or try replacing them with new ones.
How to fix a THOMSON Smart TV that won't turn on?
If your THOMSON Smart TV has no power, check if the AC cord is properly plugged in. If there's still no power, disconnect the plug and reconnect it after 60 seconds, then turn the power back on.
What to do if my THOMSON 65UA5S13 has no picture?
If your THOMSON Smart TV has no picture, check if the antenna at the back is properly connected. Also, try viewing other channels to see if the issue persists.
Why does my THOMSON 65UA5S13 have video but no audio?
If you see video but have no audio on your THOMSON Smart TV, first try increasing the volume. Also, check if the TV's sound is muted.
How to improve signal reception on my THOMSON Smart TV?
If your THOMSON Smart TV isn't receiving a signal properly due to buildings or mountains nearby, try adjusting the image through manual operation, consulting the vernier regulation instructions, or adjust the direction of the external antenna. If using an indoor antenna, adjust its direction for optimal reception or consider switching to an external antenna.
What to do if my THOMSON 65UA5S13 has audio but no video or discolored video?
If your THOMSON Smart TV has audio but the video is missing or discolored, try adjusting the contrast and brightness settings.
How to eliminate static noise on my THOMSON Smart TV?
If static noise is affecting the video and audio quality of your THOMSON Smart TV, check if the antenna at the back is properly connected.
Why are there broken lines on my THOMSON 65UA5S13 screen?
If you're seeing broken lines on your THOMSON Smart TV screen, electrical appliances like hair dryers or vacuums might be interfering with the TV. Try switching these appliances off.
Why am I seeing lines when using the RCA port on my THOMSON 65UA5S13?
If you see lines appearing when a device is connected to the RCA port on your THOMSON Smart TV, make sure you are using a cable in good quality.
General| Screen Size | 65 inches |
|---|---|
| Display Technology | LED |
| Smart TV | Yes |
| HDMI Ports | 3 |
| USB Ports | 2 |
| Wi-Fi | Yes |
| Bluetooth | Yes |
| Operating System | Android TV |
| Refresh Rate | 60 Hz |
| Ethernet | Yes |
| Built-in Speaker Output | 20 W |
| Resolution | 3840 x 2160 (4K UHD) |
| HDR Support | Yes |
| Voice Control | Google Assistant |
Covers critical safety advice on battery handling, TV stability, and secure wall mounting.
Guides on unpacking, installing feet, and connecting antenna, power, and peripherals.
Guides language selection, network connection, and Google account sign-in.
Covers installing recommended apps and pairing the Bluetooth remote control.
Instructions for selecting region, TV mode, and tuning TV channels.
Explains remote functions and how to navigate the TV's Home screen.
Accessing system settings, preferences, and managing applications via Google Play.
Provides solutions for frequent problems such as power, signal, and remote control malfunctions.
Lists technical specifications, dimensions, and country-specific usage limitations.
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