10
6. Care and maintenance
Never use old and new batteries in the universal remote control at the same time, as old batteries tend to
leak and can lead to a loss of performance
Never clean the universal remote control with scouring agents or harsh cleaning agents
Keep the universal remote control free of dust by cleaning it with a dry soft cloth
7. Troubleshooting
Q. My replacement remote control does not work!
A Check your TV If the main switch on the device is off, the replacement remote control cannot operate
the device
A Check that the batteries are inserted correctly and that the polarity has been observed
A Check that you have pressed the appropriate device button for the device
A Replace the batteries if the battery level is low
Q. My TV device only responds to some button commands.
A Try other codes until most of the buttons work properly
Q. My device only responds to some button commands.
A The remote control can only control commands that were present on the original remote control
8. Warranty disclaimer
The manufacturer assumes no liability and provides no warranty for damage resulting from improper
installation/mounting, improper use of the product or from failure to observe the operating instructions
and/or safety notes
9. Service and support
Please contact Hama Product Consulting if you have any questions about this product
Hotline: +49 9091 502-0 (German/English)
Further support information can be found here: wwwhamacom
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