CONSUMER WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A., whose registered office is located at Place du
Granier, B.P. 97143, 35571 Chantepie, France (hereinafter “Guillemot”) warrants to the
consumer that this Thrustmaster product shall be free from defects in materials and
workmanship, for a warranty period which corresponds to the time limit to bring an action for
conformity with respect to this product. In the countries of the European Union, this
corresponds to a period of two (2) years from delivery of the Thrustmaster product. In other
countries, the warranty period corresponds to the time limit to bring an action for conformity
with respect to the Thrustmaster product according to applicable laws of the country in which
the consumer was domiciled on the date of purchase of the Thrustmaster product (if no such
action exists in the corresponding country, then the warranty period shall be one (1) year
from the original date of purchase of the Thrustmaster product).
Notwithstanding the above, rechargeable batteries are covered by a warranty period of six
(6) months from the date of original purchase.
Should the product appear to be defective during the warranty period, immediately contact
Technical Support, who will indicate the procedure to follow. If the defect is confirmed, the
product must be returned to its place of purchase (or any other location indicated by
Technical Support).
Within the context of this warranty, the consumer’s defective product shall, at Technical
Support’s option, be either replaced or returned to working order. If, during the warranty
period, the Thrustmaster product is subject to such reconditioning, any period of at least
seven (7) days during which the product is out of use shall be added to the remaining
warranty period (this period runs from the date of the consumer’s request for intervention or
from the date on which the product in question is made available for reconditioning, if the
date on which the product is made available for reconditioning is subsequent to the date of
the request for intervention). If permitted under applicable law, the full liability of Guillemot
and its subsidiaries (including for consequential damages) is limited to the return to working
order or the replacement of the Thrustmaster product. If permitted under applicable law,
Guillemot disclaims all warranties of merchantability or fitness for a particular purpose.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has
suffered damage as a result of inappropriate or abusive use, negligence, an accident,
normal wear, or any other cause unrelated to a material or manufacturing defect (including,
but not limited to, combining the Thrustmaster product with any unsuitable element, including
in particular power supplies, rechargeable batteries, chargers, or any other elements not
supplied by Guillemot for this product); (2) if the product has been used for any use other
than home use, including for professional or commercial purposes (game rooms, training,
competitions, for example); (3) in the event of failure to comply with the instructions provided
by Technical Support; (4) to software, said software being subject to a specific warranty; (5)
to consumables (elements to be replaced over the product’s lifespan: disposable batteries,
audio headset or headphone ear pads, for example); (6) to accessories (cables, cases,
pouches, bags, wrist-straps, for example); (7) if the product was sold at public auction.
This warranty is nontransferable.
The consumer’s legal rights with respect to laws applicable to the sale of consumer goods in
his or her country are not affected by this warranty.
Additional warranty provisions
During the warranty period, Guillemot shall not provide, in principle, any spare parts, as
Technical Support is the only party authorized to open and/or recondition any Thrustmaster
product (with the exception of any reconditioning procedures which Technical Support may
To Next Page
Loading...
Need help?
General
Weight and Dimensions
