5. How far should the camera be from the router?
A: After testing, the Wi-Fi connection distance can reach 150 meters
in an open area. But the actual situation depends on the strength of
the Wi-Fi and its surroundings(thick walls, electromagnetic devices,
large metal objects can all cause interference to the Wi-Fi signal).
lf the camera connection is weak or unstable, place the camera as
close to the router as possible.
6. What should I do if the equipment fails?
A: Long press the power button to restart the camera. If the reis no
response, you can open the USB silicones cover at the bottom of the
camera, long press the reset button to reset and then long press
the power button to restart the camera.
7. Can't add a camera for the first time?
A: When adding a camera for the first time, make sure the camera
is powered on and the working status light is Blue flashes slowly. Or
hear "Please use the App for WiFi configuration" from the camera.
①Make sure the WiFi account and password are correct.
②The camera only supports 2.4GHZ WiFi and does not support 5G
frequency band. Please do not use 5G WiFi to configure the network.
③When adding a camera, ensure that the network is smoothed and
it is recommended to operate close to the router.
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