TK-STAR TK915 - Notices and FAQ; Notices; FAQ and Processing Methods

1. gprs123456
2. apn123456 prepay.tesco-mobile.com
3. apnuser123456 tescowap (no need to set if without apnuser)
4. apnpasswd123456 password (no need to set if without password)
7. Notices:
1.GPS tracking can be worked outdoor.
2.Please make sure GSM SIM card supports making calls, sending messages, GPRS
network.
3.Please make sure GSM SIM card is with sufficient balance.
4.Please make sure the GSM card has opened the call shows and turned off the call
transfer.
5.Please insert the GSM phone card correctly.
6.Do not assembly and disassembly device at will.
8. FAQ and processing methods.
FAQ
Instructions/Solutions
Fail to turn it on
Please check if battery is charged
No GSM signal
 Please check if SIM card installed correctly.
 Please check if SIM card is GSM network.
 Don’t turn on the PIN code
 no calls can be diverted
 Please check if voltage of the power is normal

 Please check if voltage of the power is normal
电源电压是否正常
No GPS
A more open view of the sky is recommended to make sure the device can
receive the GPS signal normally.
No reply to SMS
command
Password wrong or the format is wrong.
No reply to calling & No
alarm message
Authorized / admin phone number is incorrect or has not setup
SMS position OK, cannot
use the APP and web
platform
Pls check if APN is correctly set. And pls find out the correct APN content of
the SIM card. (Pls refer to 6.3 setting.)