-11-
The vacuum
over-
heats/stops
working
The cleaning
results are not
good
There is static
during vacuum
working
A thermal cutout switches off the cleaner to prevent
overheating. Please restart the vacuum after cooling for
45 minutes and clean the floor brush, tube, dust cup
and the HEPA filter
Do not use the vacuum for more than 60 minutes
continuously. Please take a break during long time use
1.The air duct is blocked
2. The dust cup is full
It is recommended to use the crevice tool for better
pickup for vacuuming heavy objects such as beans
1. The air duct is blocked
2. The dust cup is full
Use for too long time
Other malfunctions
Incorrect use of the
vacuum
The HEPA filter is not
dried completely
There is too much dust
inside the dust cup
The vacuum runs at an
environment full of static
Clean the floor brush, telescopic tube, dust cup
and the HEPA filter regularly
Detach and air dry the HEPA filter. It is recommend-
ed to clean and replace it regularly
Please empty the dust cup
It's normal that there may be much static in the air in
winter and dry regions
Please contact customer service for help
PROBLEM POSSIBLE REASONS SOLUTIONS
TROUBLESHOOTING
WARNING
The thermal cutout will switch off the vacuum automatically when it overheats. If this should happen, turn off the
power switch, wait for 45 minutes to restart the vacuum.