Tocwon D20 - Warranty

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WARRANTY
1. According to the requirements outlined in this instruction manual, the warranty is subject to the following
conditions and exclusions.
2. This warranty provides, at no extra cost to you all labor and parts necessary to ensure your machine
is in proper operating condition during the warranty period.
3. We provide the repair or replacement of your Tocwon appliance if your Tocwon app liance is found
to be defective due to faulty materials, workmanship function within 1 year of purchase or delivery. ( If
any part is no longer available or out of manufacture, we will replace it with a functional replacement
part).
1. Under your Tocwon guarantee, Tocwon shall not be liable for costs of repair or replacement of a
product incurred as a result of: Accidental damage, faults caused by negligent use or care, misuse,
neglect, careless operation or handling of the Tocwon appliance which is not in accordance with
this Tocwon Instruction Manual.
2. Machines purchased from an unauthorized dealer.
3. Use of parts and accessories other than those produced or recommended by Tocwon.
4. Repairs or alterations carried out by unauthorized parties or agents.
5. Use of the machine other than for normal domestic purpose, e.g. for commercial or rental purposes.
6. Reduction in battery run time due to battery age or use.
The 1-year Limited Warranty is valid for products purchased from our Tocwon only, starting from the
date of the original retail purchased. We will provide customer service for any defects in quality or
materials under normal, non-commercial use.
CUSTOMER CARE
WHAT IS NOT COVERED
1. If you have a query about your Tocwon appliance, please contact the Tocwon customer service
email:
2. Please inform us your model name/number, purchase date, order number, machine problem and your
requirement.
3. Your model number can be found on rating plate.
4. Please keep your purchase receipt in a safe place to ensure you have this information.
Service under this warranty will not extend the available time of warranty.
WARRANTY SERVICE
Tocwonus@outlook.com