LIMITED WARRANTY
We offer 1-year warranty for most products (some models may have longer warranty period, see
product pages; some parts of the models may be shortened because, see chart below), which is
registered automatically to the initial purchasers who order from our official online shop
tomofree.com and authorized stores.
If a defect arises during the Warranty Period, Tomofree will, at options:
- Send the new parts to replace the defective parts. Most of the parts are fairly easy to replace
with our guide instructions.
- Exchange the affected product with functionally new product or equivalent to new in
performance.
How to Submit a Warranty Application?
Please note that before any warranty, please send an email to support@tomofree.com, including
proof of purchase, product photos and description of the problem, we will verify and confirm. And
after obtaining our verification and confirmation, send them back, otherwise Tomofree has the right
to deny this warranty Legitimacy. We will inspect the product as soon as possible after receiving it,
and repair it for you.
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