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TomTom GO Professional 6250

TomTom GO Professional 6250
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Getting a GPS signal on your navigation device
IMPORTANT: If your navigation device doesn't receive a GPS signal, you might be impacted
by the GPS Week Number Rollover. Click here for more information.
If your navigation device doesn't receive a GPS* signal, your driving view may appear grey,
your location icon may appear grey, or you may see an error message on the screen, depending
on which device you have. Note that even under optimal circumstances it can take a couple of
minutes for your device to receive a signal.
There are several possible causes for GPS issues. Follow the checklist below to find the solution
that works for you.
Your view is obstructed. If you are in a wooded area, near tall buildings or water it can
take longer than normal for your device to receive a GPS signal. Try moving to an area
with an open view of the sky if possible.
The software or QuickGPSfix file for your device needs to be updated. In order to
quickly receive a GPS fix, your device needs to have the latest software installed.
Connect to TomTom HOME or MyDrive Connect and download any software and
QuickGPSfix updates.
Detailed steps for devices that use MyDrive Connect
Detailed steps for devices that use TomTom HOME
If you have a connected device that receives TomTom Services through your Smartphone
or a built-in SIM card, you receive automatic updates for QuickGPSfix as soon as they
are available. For Smartphone Connected devices you need to connect to a compatible
Smartphone in order to receive updates.
You have moved to a different location since last using your navigation device. If you've
moved a significant distance, for instance by plane, since last using your navigation
device, it can take up to 45 minutes to receive a GPS fix.
Your navigation device is not working correctly and needs to be reset. In some cases, if
the software on your navigation device is not working as expected, you may need to reset
the device. See how to reset your device here. Note that it can take a little while after
resetting a device before you receive a GPS signal.
Connecting your phone for data, hands-free calls, and
smartphone messages
Click here to see which products/categories this applies to.
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TomTom GO Professional 6250 Specifications

General IconGeneral
Display diagonal6 \
Display resolution800 x 480 pixels
Spoken languages- Afrikaans - Arabic - Australian English - Brasilian Portuguese - Bulgarian - Catalan - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Greek - Hungarian - Irish English - Italian - Latvian - Lithuanian - New Zealand English - Norwegian - Polish - Portuguese - Romanian - Russian - Slovakian - Slovenian - South African English - Spanish - Spanish (Latin American) - Spanish Argentina/Latin - Swedish - Turkish - UK English - US English
Languages supportPOR, BUL, CZE, DAN, DUT, ENG, EST, FIN, FRE, DEU, GRE, HUN, ITA, LAT, NOR, POL, SLV, ESP, SWE, TUR
Live Traffic Message Channel (TMC)-
Cables includedUSB
Bluetooth functionsHandsfree calling
Marine (chartplotters, sounders)No
Map coverageAll Europe
Lifetime map updatesRoads change, but with Lifetime Map Updates your map will always be up to date. Start fresh every few months by downloading a new edition of the industry's most accurate map. New editions are issued four times per year.
Power source typeBattery, Cigar lighter
Battery life (max)1 h
Storage media typeFlash
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size32 GB
Internal storage capacity16 GB
Form factorHandheld/Fixed
Product colorBlack
Weight and Dimensions IconWeight and Dimensions
Width- mm
Weight- g

Summary

GPS Signal Troubleshooting

Obstructions and Environment

Move to an area with an open view of the sky if your view is obstructed by buildings or trees.

Update Software and QuickGPSfix

Update device software and QuickGPSfix files via MyDrive Connect or TomTom HOME for faster GPS fixes.

Recent Location Changes

Allow up to 45 minutes for a GPS fix after moving a significant distance.

Reset Navigation Device for GPS

Reset your device if it's not working correctly; a signal may take time to receive after reset.

Connecting Your Phone for Services

TomTom Services via Smartphone

Use phone data for real-time traffic, speed cameras, and MyDrive updates.

Hands-Free Calls and Voice Assistant

Make/receive calls and use voice assistants like Siri or Google Now™ through the device.

Smartphone Message Notifications

Receive and read SMS and app messages on your navigation device for road safety.

TomTom Traffic or LIVE Services Not Working

Activate and Troubleshoot LIVE Services

Ensure information sharing, GPS signal, and country coverage are active; check subscriptions and reset if needed.

Computer Connection and Software Issues

Device Not Connected to Computer

Check USB cable, port, device power, and MyDrive Connect status when the device is not recognized.

Navigation Device Not Starting or Displaying a Cross

Perform a specific reset procedure and software restoration via MyDrive Connect to fix startup or error screens.

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