TONE KING LIMITED LIFETIME WARRANTY
Thank you for choosing Tone King. Tone King manufactures some of the world’s most
reliable hand-wired, all-tube amplifiers and speaker cabinets. Tone King takes great
pride in an extremely thorough testing procedure which is implemented on each
product prior to shipment. In the unlikely event that you have a problem with you
amplifier, please refer to warranty below. Tone King stands behind our products like no
other and we’re here to help you!
AMPLIFIERS:
Tone King offers a limited lifetime warranty to the original purchaser that
a Tone King amplifier will be free from defects in material and workmanship. A dated
sales receipt will establish coverage under this warranty, PLEASE KEEP YOUR PROOF
OF PURCHASE TO USE YOUR WARRANTY. This warranty does not cover service or
parts to repair damage caused by accident, neglect, abuse, normal & wear, disaster,
misuse, abuse, over-powering, negligence, inadequate packing or shipping procedures
and service, repair or any modifications to the product which have not been authorized
or approved by Tone King in writing.
ANY MODIFICATION TO THE AMPLIFIER WILL
VOID YOUR WARRANTY
. If this product is defective in materials or workmanship as
warranted above, your sole remedy shall be repair or replacement by Tone King as
provided below.
CAUTION:
Do NOT attempt to repair, modify or service your amplifier by
yourself!!!
Please read the instruction manual for all safety notifications,
warnings and instructions.
Tone King, like all tube amplifiers, have extremely high
voltages that can cause serious injury or death. Do not remove the chassis from the
amplifier. All repair and service work must
be performed by Tone King or an authorized
service center of Tone King. ANY UNAUTHORIZED REPAIRS WILL VOID YOUR
WARRANTY.
TUBES:
Tone King warrants the original purchaser that the specific tubes used in Tone
King will be free from defects in material and workmanship for a period of 90 days from
the original date of purchase. A dated sales receipt will establish coverage under this
warranty. This tube warranty will automatically terminate 90 days after the original
retail sales date. This tube warranty is in lieu of all other expressed warranties. If tubes
fail within the 90 day warranty period your sole remedy shall be replacement of tubes
as provided below.
RETURN PROCEDURES:
In the unlikely event that a defect occurs please call us at
818-505-0391. In most cases we can help you diagnose the problem over the phone. If
a product must be sent to us, please follow the procedure outlined below.
•
Defective products must be shipped, together with proof of purchase, freight pre-
paid and insured to the Authorized Tone King Service Center or directly to Tone
King.
•
If a product must be returned to Tone King for warranty replacement/repair, a
Return Authorization Number must be obtained from our Customer Service
Department prior to shipping the product.
•
Please contact Tone King Customer Service Department for the Authorized Tone
King Service Center nearest you.
•
Products must be shipped in their original packaging or its equivalent; in any
case, the risk of loss or damage in transit is to be borne by the purchaser.
•
The Return Authorization Number must appear in large print directly below the
shipping address.
•
Always include a brief description of the defect, along with your correct return
address and telephone number.
•
When calling to inquire about a returned product, always refer to the Return
Authorization Number.
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