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INTRODUCTION
Dear Customer,
Thank you for purchasing this pressure washer which
has passed through our extensive quality assurance
processes. Every care has been taken to ensure that it
reaches you in perfect condition. However, in the unlikely
event that you should experience a problem, or if you
require any assistance please do not hesitate to contact
us;
If you have a problem, call customer service do
not return this pressure washer to the place of
purchase.
Note: For convenience we suggest taking a photocopy of
your purchase receipt as the original may fade.
Due to continual product development, the actual
product may differ slightly from the product pictured.
CUSTOMER SERVICE
Australia: 1300 660 457
New Zealand: 0800 474 876
Operating times: Monday – Friday
8.00am - 5.00 pm
Australian Eastern Standard Time (AEST)
EXPRESS WARRANTY STATEMENT
PRESSURE WASHERS
Y
ou are not required to do anything to register your
pressure washer purchase. Please attach the purchase
receipt to this manual and ensure both are kept safe. We
hope you enjoy your new pressure washer, and if you
have any problems call customer service on the above
phone numbers. Do not return to place of purchase.
Smart Marketing Group Pty Ltd (SMG) warrants that this
pressure washer will be free from manufacturing faults or
defects for 24 months from the date of purchase,
providing original purchase receipt is kept and shown
when needed and is subject to the terms and conditions
below.
If a warranty fault appears within the warranty period,
SMG reserves the right to replace or repair the product.
In the event that SMG chooses to replace the product,
this original warranty will expire at the original date. If the
product includes various accessories or components,
only the defective accessory or component will be
replaced or repaired.
SMG reserves the right to replace defective parts of the
product with parts and components of similar quality,
grade and composition where an identical part or
component is not available.
Products presented for repair may be replaced by
refurbished products of the same type rather than being
repaired. Refurbished parts may be used to repair the
products.
What is covered
• Manufacturing fault or defect.
How to claim under this warranty
• Call customer service, phone number to the left.
• Ensure you have the following: Original purchase
receipt, Model of pressure washer, Serial number of
pressure washer.
• Discuss the issue.
• Customer service will advise which authorised service
agent to take the pressure washer to provided the
issue is a warranty one.
• Take pressure washer to authorised service agent for
repair.
What is not covered
• Commercial use of pressure washer.
• Use of pressure washer for hire.
• Use of pressure washer in a commercial premises.
• Damage caused by incorrect oil.
• Damage caused by incorrect fuel or use of E10
ethanol fuel.
• Damage or deterioration due to transport.
• Damage caused by negligence, misuse, abuse or
accident or incorrect voltage and wattage.
• Any corrosion or rusting.
• Damage caused by incorrect set up and start up.
• Replacement parts due to general wear and tear.
• Pressure washers with serial number defacement,
modification or removal.
• Pressure washers which have been serviced by
anyone other than an authorised SMG service agent.
• Pressure washers with no original purchase receipt.
• Pressure washers which have been on sold, not
original purchaser.
• Damage due to non-servicing of pressure washer as
is required by this manual.
• Blockages / damage caused by dust, dirt, spiders
webs or insects.
• Damage caused by the incorrect fitting of accessories.
• Damage caused by overloading, overworking the
pressure washer.
• Damage to attached equipment or third party
accessories.
• Damage caused by attached equipment or third
party accessories.
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