Topdon Phoenix Elite - Troubleshooting: VCI Dongle Connectivity; VCI Dongle Power Issues; VCI Dongle Connection Failures

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Q: There is no power in the VCI dongle after connecting to the vehicle’s DLC port.
A:
Possible Cause
Poor contact of the VCI dongle.
Poor contact of vehicle’s DLC port.
Too low voltage of the vehicle battery.
Fuse blown.
Plug out the VCI dongle, and then
plug it in again.
Plug out the VCI dongle, and then
plug it in again.
•
Recharge the vehicle battery.
•
Replace the vehicle battery if it
is damaged.
Check the fuse of the OBD module.
Solution
Q: The tablet cannot establish a connection with the VCI dongle.
A:
Possible Cause
Poor contact of the VCI dongle.
The  rmware is damaged.
•
Plug out the VCI dongle, and
then plug it in again.
•
Perform the VCI Bluetooth
pairing again.
Enter the settings and tap “Fix Connector
Firmware/System” to  x the  rmware.
Solution