Toro Recyler 20333 - Obtaining Warranty Service

TheToroWarranty
22inRecycler
®
A2-Y earFullWarranty(45DayLimitedWarrantyforCommercialUse)20inMulcher/Bagger
TheToroGTSStartingGuarantee
WalkPowerMowers
A3-YearFullWarranty(NotApplicableforCommercialUse)
ConditionsandProductsCovered
TheT oroCompanyanditsafliate,T oroWarrantyCompany,pursuantto
anagreementbetweenthem,jointlypromisetorepairtheToroProduct
listedbelowifusedforresidentialpurposes*;ifitisdefectiveinmaterials
orworkmanshiporifitstopsfunctioningduetothefailureofacomponent;
oriftheToroGTS(GuaranteedtoStart)enginewillnotstartontherstor
secondpull,providedtheroutinemaintenancerequiredintheOperator's
Manualhavebeenperformed.
Thiswarrantycoversthecostofpartsandlabor,butyoumustpay
transportationcosts.
Thefollowingtimeperiodsapplyfromtheoriginaldateofpurchase:
ProductsWarrantyPeriod
22inRecyclerand20in
Mulcher/BaggerandAttachments
2-yearfullwarranty
GTS(GuaranteedtoStart)3-yearfullwarranty
Engine
3-yearfullwarranty
Battery
1-yearfullwarranty
LimitedWarrantyforCommercialUse*
Gas-poweredT oroProductsusedforcommercial,institutional,orrental
use,arewarrantedfor45daysagainstdefectsinmaterialsorworkmanship.
Componentsfailingduetonormalweararenotcoveredbythiswarranty.
TheT oroGTS(GuaranteedtoStart)StartingGuaranteedoesnotapply
whentheproductisusedcommercially*.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourT oroProductcontainsadefectinmaterialsor
workmanship,orifanormal,able-bodiedadultcannolongerstartyour
product'sengineinoneortwopulls,followthisprocedure:
1.ContactanyAuthorizedT oroServiceDealertoarrangeserviceat
theirdealership.Tolocateadealerconvenienttoyou,accessourweb
siteatwww.Toro.com.Youmayalsocallthenumberslistedinitem#3
tousethe24-hourT oroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
ServiceDealer.Thedealerwilldiagnosetheproblemanddetermineif
itiscoveredunderwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s
analysisorwiththeassistanceprovided,contactusat:
TheT oroCompany
CustomerCareDepartment,RLCDivision
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat866-214-9807(U.S.customers)
Tollfreeat866-214-9808(Canadiancustomers)
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator'sManual.Suchroutinemaintenance,
whetherperformedbyadealerorbyyou,isatyourexpense.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystem
coverageandenginewarrantycoverageonsomeproducts.Thisexpress
warrantydoesnotcoverthefollowing:
•Costofregularmaintenanceserviceorparts,suchaslters,fuel,
lubricants,oilchanges,sparkplugs,airltersbladesharpeningorworn
blades,cable/linkageadjustments,orbrakeandclutchadjustments
•Anyproductorpartwhichhasbeenalteredormisusedorneglected
orrequiresreplacementorrepairduetoaccidentsorlackofproper
maintenance
•Pickupanddeliverycharges
•RepairsorattemptedrepairsbyanyoneotherthananAuthorizedT oro
ServiceDealer
•Repairsnecessaryduetofailuretofollowrecommendedfuel
procedure(consultOperator'sManualformoredetails)
–Removingcontaminantsfromthefuelsystemisnotcovered
–Useofoldfuel(morethanonemonthold)orfuelwhichcontains
morethan10%ethanolormorethat15%MTBE
–Failuretodrainthefuelsystempriortoanyperiodofnon-use
overonemonth
•Repairsoradjustmentstocorrectstartingdifcultiesduetothe
following:
–Failuretofollowpropermaintenanceproceduresorrecommended
fuelprocedure
–Rotarymowerbladestrikinganobject
•Specialoperationalconditionswherestartingmayrequiremorethan
twopulls:
–Firsttimestartsafterextendedperiodofnon-useoverthree
monthsorseasonalstorage
–Cooltemperaturestartssuchasthosefoundinearlyspringand
lateautumn
–Improperstartingprocedures-ifyouarehavingdifcultystarting
yourunit,pleasechecktheOperator'sManualtoensurethat
youareusingthecorrectstartingprocedures.Thiscansavean
unnecessaryvisittoanAuthorizedToroServiceDealer.
GeneralConditions
AllrepairscoveredbythesewarrantiesmustbeperformedbyanAuthorized
ToroServiceDealerusingT oro-approvedreplacementparts.Repairbyan
AuthorizedToroServiceDealerisyoursoleremedyunderthiswarranty.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidental,orconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythesewarranties,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletionof
repairsunderthesewarranties.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,sotheaboveexclusionsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
ThiswarrantyisnotvalidinMexico.CustomerswhohavepurchasedT oroproductsexportedfromtheUnitedStatesorCanadashouldcontacttheirT oro
Distributor(Dealer)toobtainguaranteepoliciesforyourcountry,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceor
havedifcultyobtainingguaranteeinformation,contacttheToroimporter.Ifallotherremediesfail,youmaycontactusatToroWarrantyCompany.
AustralianConsumerLaw:AustraliancustomerswillnddetailsrelatingtotheAustralianConsumerLaweitherinsidetheboxoratyourlocalT oro
Dealer.
*Residentialpurposesmeansuseoftheproductonthesamelotasyourhome.Useatmorethanonelocation,orinstitutionalorrentaluse,isconsidered
commercialuse,andthecommercialusewarrantywouldapply.
374-0254RevF