e-STUDIO181/211 © 2009 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 2
2.1.2 Service call
Error code Classification Contents Troubleshooting
C01 Drive system
related service call
Main motor abnormality: The main motor is not rotating
normally.
P. 5-13
C21 Scanning system
related service call
CIS unit initialization error P. 5-14
C26 Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is turned
ON.
P. 5-14
C41 Fuser unit related
service call
Thermistor or heater abnormality at power-ON:
Abnormality of service call the thermistor is detected
when power is turned ON or the temperature of the fuser
roller does not rise in a specified period of time after
power is turned ON.
P. 5-15
C43 Thermistor abnormality during warming up or in ready
status after abnormality judgment
P. 5-16
C44 Heater abnormality after abnormality judgment: The
temperature of the fuser roller has exceeded the range of
control (in this case, the main switch turns OFF
automatically) or does not even reach the range.
P. 5-17
C45 Thermistor abnormality during printing: Abnormality of the
thermistor is detected during printing.
P. 5-17
C55
F11
Optional
communication
related service call
ADF I/F error: Communication error has occurred
between the ADF and the scanner
P. 5-21
C94 Other service call Firmware update error: An error message appears when
either of the following Main PC boards is installed to e-
STUDIO181/211.
- The Main PC board for e-STUDIO163/203 in which e-
STUDIO166/206 firmware is installed
- The Main PC board for e-STUDIO163/166/203/206 in
which e-STUDIO181/211 firmware is installed
P. 5-19
C97 Process related
service call
High-voltage transformer abnormality: Leakage of the
main charger is detected.
P. 5-20
CA1 Laser optical unit
related service call
Polygonal motor abnormality: The polygonal motor is not
rotating normally.
P. 5-18
CA2 H-Sync detection error: H-Sync detection PC board
cannot detect laser beams.
P. 5-18
F14 Other service call Invalid backup counter: The value of the total counter is
inconsistent with that of the backup counter.
P. 5-20
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