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Toshiba e-STUDIO211 User Manual

Toshiba e-STUDIO211
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SERVICE HANDBOOK
MULTIFUNCTIONAL DIGITAL SYSTEMS
e-STUDIO181/211
Model: DP-1810/2110
Publish Date: December 2009
File No. SHE09000300
R091021I2600-TTEC
Ver00_2009-12
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Toshiba e-STUDIO211 Specifications

General IconGeneral
FunctionsPrint, Copy, Scan
Print Speed (Black)21 ppm
Print Resolution2400 x 600 dpi
ConnectivityUSB 2.0
Copy Speed (Black)21 cpm
Scanner TypeFlatbed
Weight46.3 lbs
Max Print Resolution (Black)2400 x 600 dpi
Max Paper SizeA3
Copy Resolution600 x 600 dpi
Scan Resolution600 x 600 dpi
InterfaceUSB 2.0
Warm-up Time25 seconds
Zoom25% to 400%

Summary

Trademarks

General Service Precautions

Transportation and Installation

Guidelines for safely transporting and installing the equipment, including weight and clearance requirements.

General Precautions During Service

Safety measures to be taken during service, including power handling, static electricity, and avoiding hazardous areas.

Important Safety Service Parts

Identification of critical safety parts like breakers, fuses, and IC-RAMs that require careful handling.

Cautionary Labels and Warnings

Disposal of Equipment and Components

General Safety Measures for Service (German)

Transportation and Installation (German)

Guidelines for safely transporting and installing the equipment, including weight and clearance requirements.

General Service Precautions (German)

Safety measures to be taken during service, including power handling and avoiding hazardous areas.

Cautionary Labels and Warnings (German)

Disposal of Equipment and Components (German)

Specifications, Accessories, Options, and Supplies

Specifications

Detailed technical specifications of the e-STUDIO181/211, including copy process, type, and accepted originals.

Included Accessories

Available Options

Consumable Supplies

System Configuration Diagram

Error Codes and Self-Diagnostic Mode

Error Code List

A comprehensive list of error codes displayed by the equipment, including classification, contents, and troubleshooting steps.

Jam Error Codes

Specific error codes related to paper jams, detailing the cause and relevant troubleshooting page.

Service Call Error Codes

Error codes indicating a service call is required, categorized by system and providing troubleshooting references.

Self-Diagnosis Modes

Overview of self-diagnosis modes, including their purpose, operation procedure, and exit methods.

Input Check (Test Mode 03)

Procedure to check the status of input signals using the 'INTERRUPT' button and digital keys.

Output Check (Test Mode 04)

Procedure to check the status of output signals by keying in specific codes in Test Mode 04.

Test Print Mode (Test Mode 07)

Procedure for printing embedded test patterns using specific codes in Test Print Mode 07.

List Print Mode (9S)

Procedure for outputting lists of function settings, adjustment modes, and system settings.

Access Code Mode (8S)

Functionality for storing, deleting, and confirming access codes and counter values.

Function Setting Mode (1*)

Method for setting function tables, consisting of 8 bits, to enable desired functions.

Adjustment Mode (05) Overview

Overview of items available for correction or change within the Adjustment Mode (05).

Setting Mode (08) Overview

Overview of configurable items within the Setting Mode (08), categorized by classification.

Test Mode (13) Operations

Procedures for checking the operation of various items like SRAM, DRAM, CODEC, ADF, buttons, and LEDs.

Country/Region Code Setting (02)

Procedure for setting the country/region code, primarily required after replacing the SRAM board.

Adjustment Procedures

Auto-Toner Sensor Adjustment

Procedure for adjusting the auto-toner sensor after replacing the developer material.

Image Dimensional Adjustments

Overview of image dimensional adjustment items and the recommended order for performing them.

General Description of Image Dimensional Adjustments

Overview of image dimensional adjustment items and the recommended order for performing them.

Paper Alignment at Registration Roller

Method for adjusting paper alignment at the registration roller using specific codes in Adjustment Mode 05.

Printer Related Adjustments

Procedures for adjusting reproduction ratio and laser writing start position for the printer.

Scanner Related Adjustments

Procedures for adjusting reproduction ratio, image position, and margins for scanner output.

Image Quality Adjustment (Copying)

Density Adjustment (Copying)

Procedure to adjust center density and density variation using density adjustment keys.

Gamma Slope Adjustment

Method for adjusting the gamma slope angle, affecting contrast and image gradation.

Sharpness Adjustment

Procedure to adjust image sharpness, allowing control over image clarity and moire reduction.

Setting Range Correction

Switching background/text peak values between 'varied' and 'fixed' for range correction.

Range Correction (Background Peak)

Setting the levels of the background peak for range correction to control background density.

Range Correction (Text Peak)

Setting the levels of the text peak for range correction to adjust text density.

Smudged/Faint Text Adjustment

Procedure to adjust settings to improve smudged or faint text appearance in copied images.

Image Density Adjustment (Copying)

Setting the image density level for copying, allowing adjustment for specific sub-codes.

Image Quality Adjustment (Printing)

Smudged/Faint Text Adjustment (Printing)

Procedure to adjust settings that improve smudged or faint text in printed images.

Image Density Adjustment (Printing)

Setting the image density level for printing, adjustable for standard and toner saving modes.

Image Quality Adjustment (Scanning)

Density Adjustment (Scanning)

Procedure to adjust center density and density variation for scanned images.

Sharpness Adjustment (Scanning)

Procedure to adjust scan image sharpness, controlling image clarity and reducing moire.

Range Correction (Scanning)

Switching background/text peak values between 'varied' and 'fixed' for range correction in scanning.

Range Correction (Background Peak - Scanning)

Setting background peak levels for range correction to control background density in scanned images.

Range Correction (Text Peak - Scanning)

Setting text peak levels for range correction to adjust text density in scanned images.

High-Voltage Transformer Adjustment

High-Voltage Transformer Adjustment Procedure

Procedure for adjusting high-voltage transformer outputs for main charger, developer bias, transfer, and separation chargers.

High-Voltage Transformer Adjustment Precautions

Precautions for developer bias and transfer/separation charger adjustments, including notes on blotched or poor transfer images.

Scanner Section Adjustments

CIS Unit Replacement and Adjustment

Procedure for replacing and adjusting the CIS unit, including error recovery and control status checks.

CIS Unit Drive Belt-1 Adjustment

Procedure for adjusting the tension of the CIS unit drive belt-1 during installation.

Scan Motor (CIS Unit Drive Belt-2) Adjustment

Procedure for adjusting the tension of the CIS unit drive belt-2 with a belt tension jig.

Paper Feeding System Adjustment

Sheet Sideways Deviation Adjustment

Procedure to adjust guides to correct sideways deviation of the printed image caused by paper feeding.

Developer Unit Adjustment

Doctor-to-Sleeve Gap Adjustment

Procedure for adjusting the gap between the developer sleeve and doctor blade using a doctor-sleeve jig.

ADF (MR-2020) Adjustments

ADF Position Adjustment

Procedure for adjusting the ADF position if it is not installed correctly, checking pin fitment.

ADF Height Adjustment

Procedure for adjusting the ADF height by checking the gap between the platen guide and glass.

ADF Skew Adjustment

Procedure to adjust the aligning plate to correct image skew in the ADF output.

ADF Leading Edge Position Adjustment

Procedure to adjust the leading edge position of the copied image from the ADF.

ADF Horizontal Position Adjustment

Procedure to adjust the horizontal position of the copy image by checking the center line.

ADF Copy Ratio Adjustment

Procedure to adjust the copy ratio of the ADF output by checking image dimension.

ADF Opening/Closing Sensor Adjustment

Procedure to adjust the bracket position for the ADF opening/closing sensor.

Preventive Maintenance (PM)

PM Procedure Overview

General descriptions for the preventive maintenance procedure, including timing and preparation steps.

Overhauling Operational Items

List of operational items to check and replace during equipment overhauling based on usage or time.

Preventive Maintenance Checklist

Checklist for preventive maintenance tasks, including cleaning, lubrication, replacement cycles, and operation checks.

PM Kits

List of PM kits and their contents, including product name, part name, and quantity.

Jig List for Maintenance

List of jigs required for preventive maintenance procedures, including their item name and page reference.

Grease List for Maintenance

List of greases used for maintenance, including grease name, part name, volume, and container.

Storing and Handling Supplies Precautions

Precautions for storing toner, developer, drums, rollers, and paper to maintain their quality.

TOSHIBA Supplies Storage Precautions

Detailed precautions for storing toner, developer, photoconductive drums, rollers, and paper.

Photoconductive Drum Checking and Cleaning

Guidelines for handling, cleaning, and checking the photoconductive drum, including notes on patting powder and scratches.

Drum Cleaning Blade Checking and Cleaning

Precautions and procedure for checking and cleaning the drum cleaning blade edge.

Fuser and Pressure Roller Checking and Cleaning

Procedures for checking and cleaning the fuser and pressure rollers, including notes on handling precautions.

Troubleshooting Common Issues

Error Code Diagnosis and Prescription

Diagnostic steps and prescriptions for various error codes, guiding troubleshooting based on specific codes.

Paper Transport Jam Troubleshooting

Troubleshooting steps for paper jams related to exit sensor and registration roller clutch issues.

Paper Misfeding Troubleshooting

Troubleshooting for bypass and drawer paper misfeeding, focusing on sensor and solenoid checks.

Cover Open Jam Troubleshooting

Troubleshooting for ADU, front, and PFU cover open jams, checking sensors and power supply.

ADF Transport Jam Troubleshooting

Troubleshooting for ADF jams related to registration and read sensors, including checks for rollers and ADF boards.

Drive System Service Call Troubleshooting

Troubleshooting for main motor abnormalities, checking LEDs, connectors, and board connections.

Scanning System Service Call Troubleshooting

Troubleshooting for CIS unit initialization errors and peak detection errors.

Fuser Unit Service Call Troubleshooting

Troubleshooting for fuser thermistor/heater abnormalities, checking heaters, thermistors, and MAIN board.

ADF Related Service Call

Troubleshooting for polygonal motor abnormalities and H-Sync detection errors in the laser optical unit.

Laser Optical Unit Service Call Troubleshooting

Troubleshooting for polygonal motor and H-Sync detection errors in the laser optical unit.

Service Calls for Other Issues

Troubleshooting for firmware update errors (C94) and high-voltage transformer abnormalities (C97).

Optional Communication Service Call Troubleshooting

Troubleshooting for ADF I/F errors (C55, F11) related to optional communication.

Image Quality Troubleshooting

Troubleshooting steps for abnormalities in image density and gray balance, including adjustment procedures.

Image Density and Gray Balance Issues

Troubleshooting steps for abnormalities in image density and gray balance, including adjustment procedures.

Background Fogging Troubleshooting

Identifying causes and solutions for background fogging, covering density, toner, and developer material.

Moire and Lack of Sharpness Troubleshooting

Diagnosing and correcting moire patterns and lack of sharpness in images using density and processing parameters.

Toner Offset Troubleshooting

Troubleshooting toner offset issues, checking fuser roller, paper type, and developer material.

Blurred Image Troubleshooting

Troubleshooting for blurred images, checking paper dampness, scanner cleanliness, and ozone exhaust.

Poor Fusing Troubleshooting

Diagnosing and resolving poor fusing issues by checking heater, pressure, temperature, and paper settings.

Blank Copy Troubleshooting

Troubleshooting steps for blank copies, checking transfer charger wire, high-voltage transformer, and developer unit.

Solid Copy Troubleshooting

Troubleshooting solid copy issues by checking exposure lamp, scanner, and main charger components.

White Banding (Feeding Direction) Troubleshooting

Diagnosing white banding by checking laser optical unit, main charger, developer unit, and scanner.

White Banding (Right Angle) Troubleshooting

Troubleshooting white banding by checking main charger, drum, developer unit, and drive systems.

Skew (Inclined Image) Troubleshooting

Troubleshooting skewed images by checking drawers, rollers, CIS unit, and feed system alignment.

Black Banding (Feeding Direction) Troubleshooting

Diagnosing black banding by checking laser optical unit, main charger, developer unit, and scanner.

Black Banding (Right Angle) Troubleshooting

Troubleshooting black banding by checking main charger, fuser unit, drum, and scanner.

White Spots Troubleshooting

Identifying causes and solutions for white spots, covering developer unit, toner, main charger, and transformer.

Poor Image Transfer Troubleshooting

Troubleshooting poor image transfer by checking paper, transfer charger, and registration roller.

Uneven Image Density Troubleshooting

Diagnosing uneven image density by checking main charger, transfer charger, discharge LED, and developer unit.

Faded Image / Low Density Troubleshooting

Troubleshooting faded images by checking toner, auto-toner circuit, developer material, and main charger.

Image Dislocation (Feeding Direction) Troubleshooting

Troubleshooting image dislocation by adjusting leading edge position, rollers, and clutch.

Jittering Image Troubleshooting

Diagnosing jittering images by checking toner, rollers, drum, carriage, and scanner units.

Poor Cleaning Troubleshooting

Troubleshooting poor cleaning by checking developer material, cleaner, toner recovery, and fuser unit.

Uneven Light Distribution Troubleshooting

Diagnosing uneven light distribution by checking original glass, main charger, discharge LED, and CIS unit.

Blotched Image Troubleshooting

Troubleshooting blotched images by checking paper type, separation charger, transfer charger, and transformer.

PC Board Replacement

MAIN Board Replacement Procedure

Procedure for replacing the MAIN board, including SRAM and expansion memory installation, and firmware update.

SRAM Board Replacement Procedure

Procedure for replacing the SRAM board, including handling adjustment values and RAM clear.

Firmware Updating

Firmware Update Using Download Jig

Procedure for updating firmware automatically using a download jig and PC connection.

PWA-DWNLD-350-JIG Update Procedure

Detailed steps for updating firmware using the PWA-DWNLD-350-JIG, including connecting the jig and turning on power.

Writing Data to Download Jig (PWA-DWNLD-350-JIG)

Procedure for writing data to the download jig using a ROM writer adapter and PC.

K-PWA-DLM-320 Firmware Update

Procedure for updating firmware using the K-PWA-DLM-320 download jig to the ADF control PC board.

Software Update Tool Update Procedure

Step-by-step guide for updating firmware using the software update tool and a USB cable.

Software Update Tool General Description

Description of the software update tool used for upgrading system ROM versions via a PC.

Software Update Tool System Requirements

Lists the required systems and specifications for operating the software update tool.

Software Update Tool Preparation and Precautions

Steps for confirming the USB driver and preparing for the software update tool installation.

Power Supply Unit

Power Supply Output Channels

Description of the output channels for the main switch line and cover switch line, indicating voltage and destination.

Fuse Identification

Table listing fuses by voltage, board/unit, part, and fuse type, to aid in troubleshooting blown fuses.

Power Supply Unit Configuration Diagram

A schematic diagram illustrating the internal configuration and connections of the power supply unit.

Wire Harness Connections

AC Wire Harness Diagram

A diagram showing the AC wire harness connections throughout the equipment.

DC Wire Harness Diagram

A diagram illustrating the DC wire harness connections, detailing connections to various boards and components.

Electric Parts Layout Diagrams

Diagrams showing the physical layout of electric parts, including motors, sensors, PC boards, and lamps.

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