Toshiba E-STUDIO2323AM - User Manual

Basic Operations Before Use
Troubleshooting
OPEN SIDE COVER
MISFEED E130
Printed in China 6LL24609000
R180420U7400-TTEC OME18001000 DP-2523A/2523AD/2323AM/2823AM Ver00 F Issued in May 2019
© 2019 Toshiba Tec Corporation All rights reserved
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This manual describes the components, preparations, basic operations, and troubleshooting for the equipment. Before
using the equipment, read the Safety Information (Printouts). The DVD bundled with the equipment contains the
manuals (PDF le).
Trademarks
Company names and product names in this manual are the trademarks of their respective companies.
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Turning on
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Control panel
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654321
1. Reversing Automatic Document Feeder
(RADF, optional)
2. Platen sheet
3. Original glass
4. Control panel
5. Platen Cover (optional <included as
standard in some regions>)
6. Side cover
7. USB port
8. Bypass tray
9. Automatic Duplexing Unit
(ADU, optional only for e-STUDIO2523A)
10. Toner cartridge
11. Front cover
12. Drawer
13. Paper Feed Unit (PFU, optional)
14. Paper exit stopper
15. Receiving tray
16. AC-IN terminal (rear)
17. Power switch
18. Network interface connector
(only for e-STUDIO2323AM/2823AM)
19. USB terminal (4-pin)
20. Scanning area
21. Original scale
1. COPY
2. SCAN
3. USER FUNCTIONS
4. JOB STATUS
5. TEMPLATE
6. ENERGY SAVER
7. DRAWER
8. LCD screen
9. DATA
10. Alert lamp
11. CANCEL
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13. OK
14. Digital keys
15. START
16. CLEAR/STOP
17. FUNCTION CLEAR
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MULTIFUNCTIONAL DIGITAL SYSTEMS
Quick Guide
Equipment
User's Guide: Chapter 1
Toner empty
User's Guide: Chapter 6
Bypass tray
Side cover
RADF
Paper misfeed
User's Guide: Chapter 6
PFU
Component Description

Summary

Troubleshooting

Toner Empty

Guidance on addressing toner empty errors encountered during operation.

Paper Misfeed

Instructions for resolving paper misfeed issues within the equipment.

Bypass Tray Usage

Information on using the bypass tray for paper feeding and operations.

Side Cover Access

Details regarding the side cover of the equipment for maintenance or access.

RADF Component

Information about the Reversing Automatic Document Feeder (RADF) functionality.

PFU Component

Details concerning the Paper Feed Unit (PFU) and its role.

Component Description

Equipment Overview

Overview of the main components and parts of the multifunctional digital system.

Control Panel Layout

Description of the control panel's buttons, screen, and functions.

Before Use

Loading Paper

Instructions for loading paper into the equipment's drawer and bypass tray.

Driver Installation

Steps for installing the necessary printer and scanner drivers from the DVD.

Connecting Computer

Guidance on connecting the equipment to a computer via USB or network cable.

Using Plug and Play

Instructions for setting up the device using the Plug and Play installation method.

Basic Operations

Copier Operations

Steps for making copies, including setting the number of copies and preferences.

Printer Functions

Instructions for printing documents from an application to the device.

Scanner to USB

Procedures for scanning documents and saving them to a USB storage device.

Template Management

How to register and recall custom settings as templates for recurring tasks.

Overview

1. Component Description
2. Before Use: Loading Paper
3. Loading into the Drawer
4. Loading into the Bypass Tray
5. Before Use: Driver Installation and Connecting Computer
6. Driver Installation
7. Connecting Computer
8. Basic Operations: Copier
9. Basic Operations: Printer
10. Basic Operations: Scanner
11. Scan to USB Memory
12. TWAIN Scan
13. Basic Operations: Templates
14. Registering a Template
15. Recalling a Template
16. Troubleshooting
17. Toner Empty
18. Paper Misfeed
19. Side Cover
20. RADF (Reversing Automatic Document Feeder)
21. PFU (Paper Feed Unit)
22. Bypass Tray

This document serves as a Quick Guide for the TOSHIBA e-STUDIO2523A/2523AD and e-STUDIO2323AM/2823AM multifunctional digital systems, covering components, preparations, basic operations, and troubleshooting. Before initial use, users are advised to consult the Safety Information printouts, and a more comprehensive manual is available as a PDF file on the bundled DVD.

Component Description

The device features a comprehensive set of components designed for various document handling tasks. On the top, it includes a Reversing Automatic Document Feeder (RADF), which is an optional component, alongside a platen sheet and original glass for scanning and copying. A control panel provides user interaction, and a platen cover (optional, but standard in some regions) protects the original glass.

The side of the device houses a side cover and a USB port for external connections. At the front, a bypass tray allows for feeding various paper types, and an Automatic Duplexing Unit (ADU) is available as an option, specifically for the e-STUDIO2523A model, enabling two-sided printing. The toner cartridge is accessible from the front, behind the front cover. Below this, there is a drawer for paper storage, and a Paper Feed Unit (PFU), which is an optional addition, further expands paper capacity.

For output, the device has a paper exit stopper and a receiving tray. Connectivity options at the rear include an AC-IN terminal for power and a power switch. Network interface connectors are present on the e-STUDIO2323AM/2823AM models, facilitating network integration. A USB terminal (4-pin) is also available for direct connections. The scanning area and original scale are clearly marked for accurate document placement.

The control panel is the primary interface for operating the device. It includes dedicated buttons for COPY, SCAN, USER FUNCTIONS, JOB STATUS, and TEMPLATE. An LCD screen displays operational information and menus. Other buttons include ENERGY SAVER, DRAWER, DATA, ALERT LAMP, CANCEL, OK, and digital keys for numerical input. START, CLEAR/STOP, and FUNCTION CLEAR buttons are also present for initiating tasks, stopping operations, and resetting settings, respectively.

Before Use: Loading Paper

Proper paper loading is crucial for optimal device performance. The guide details how to load paper into both the drawer and the bypass tray.

Loading into the Drawer:

To load paper into the drawer, users should gently pull out the drawer. Once open, paper can be placed inside, ensuring it is aligned correctly. The device is designed to detect the paper size automatically. When paper is loaded, a pop-up window will appear on the control panel, prompting the user to confirm or set the paper size. This feature, if enabled, ensures that the device uses the correct settings for printing and copying. Users should follow the on-screen instructions to set the paper size accurately.

Loading into the Bypass Tray:

The bypass tray offers flexibility for different paper types and sizes. To load paper into the bypass tray, users should extend the tray and adjust the paper guides to fit the width of the paper. Paper should be inserted gently until it meets resistance. Similar to the drawer, a pop-up window may appear to prompt the user to set the paper size for the bypass tray. This allows for quick changes between different media without having to reconfigure the main paper drawer.

Before Use: Driver Installation and Connecting Computer

To fully utilize the device's printing and scanning capabilities, driver installation and proper computer connection are essential.

Driver Installation:

The device comes with a DVD containing the necessary installer for the drivers.

• Using the Installer:
  1. Before starting, ensure all running applications on the computer are closed.
  2. Verify that the multifunctional device is turned on.
  3. Insert the DVD into the computer's drive.
  4. If the installer does not start automatically, navigate to the DVD content and double-click "Setup.exe".
  5. Follow the on-screen instructions provided by the installer to complete the installation process. Note: Administrator authority is required to install the drivers.
• Using Plug and Play:
  1. Turn on the equipment.
  2. Connect the device to the computer. The operating system may detect the new hardware and prompt for driver installation. Follow the on-screen instructions to complete the process.

Connecting Computer:

Before installing drivers, the device needs to be physically connected to the computer.

• USB Connection: Connect the equipment and the computer using a USB cable. This is a common method for direct connection.
• Network Interface Cable: For e-STUDIO2323AM/2823AM models, the device can be connected to a network using a network interface cable. This allows multiple users on the network to access the printer and scanner functions.

Basic Operations: Copier

The copier function is straightforward, allowing users to quickly duplicate documents.

1. Place the original(s): Place the document(s) face down on the original glass or load them into the Reversing Automatic Document Feeder (RADF) if available.
2. Press [COPY] and make copy settings: Press the "COPY" button on the control panel. The LCD screen will display various settings such as exposure, original mode (e.g., TEXT/PHOTO), and paper selection. Users can adjust these settings as needed.
   • Shortcut keys:
     • Pressing the "ORIGINAL MODE" button allows selection of different original types.
     • Pressing the "EXPOSURE" button (for Europe and the Americas) or "ID CARD" button (for other regions) adjusts exposure settings or initiates ID card copying.
3. Enter the number of copies and start: Use the digital keys to enter the desired number of copies. Then, press the "START" button to begin the copying process.
   • To stop copying: Press "CLEAR/STOP" at any time to halt the current copying job.
   • To reset settings: After copying, press "FUNCTION CLEAR" to reset all settings and clear the LCD screen, preparing the device for the next task.

Basic Operations: Printer

The device functions as a printer when connected to a computer.

1. Select [Print] from the application's [File] menu: Open the document or image on your computer that you wish to print. Navigate to the "File" menu within the application and select "Print."
2. Select your printer and click [Preferences]: In the print dialog box, choose your Toshiba e-STUDIO device from the list of available printers. Then, click the "Preferences" or "Properties" button to access detailed print settings.
3. Make print option settings and click [OK]: Within the printer preferences, you can adjust various settings such as paper size, orientation, print quality, and duplex printing. After making your selections, click "OK" to save the settings.
4. Click [Print] ([OK]): Back in the main print dialog box, click "Print" (or "OK") to send the job to the printer.

Basic Operations: Scanner

The device offers two primary scanning methods: Scan to USB Memory and TWAIN Scan.

Scan to USB Memory:

This method allows users to scan documents directly to a USB storage device without needing a computer.

1. Place the original(s): Place the document(s) face down on the original glass or load them into the RADF.
2. Press [SCAN]: Press the "SCAN" button on the control panel.
3. Connect the USB storage device: Insert the USB storage device into the USB port on the device and wait a few seconds for it to be recognized.
4. Select "USB" and make settings: Use the navigation buttons (▲/▼) to select "USB" on the LCD screen, then press "OK." Use the navigation buttons (▲/▼) to adjust scan settings such as resolution, file format, and color mode.
5. Press [START] to scan: Press the "START" button to begin scanning your documents to the USB device.

TWAIN Scan:

TWAIN scanning involves using a TWAIN-compliant application on a computer to control the scanning process.

1. Place the original(s): Place the document(s) face down on the original glass or load them into the RADF.
2. Launch a TWAIN-compliant application: Open an image editing or document management application on your computer that supports TWAIN scanning (e.g., Adobe Photoshop, Windows Fax and Scan).
3. Select the device: Within the application, go to the "File" or "Acquire" menu and select your Toshiba e-STUDIO device as the scanner source.
4. Select the menu to scan: Choose the scanning option from the application's menu. This might open a scanner interface where you can configure settings.
5. Make scan settings and click [Scan]: Adjust scan settings such as resolution, color mode, and scan area within the application's scanner interface. Then, click "Scan" to initiate the scan. The scanned image will appear in your application.

Basic Operations: Templates

Templates allow users to save frequently used copy or scan settings for quick recall, streamlining repetitive tasks.

Registering a Template:

1. Press [COPY] or [SCAN]: Start by selecting either the "COPY" or "SCAN" function, depending on the type of template you wish to create.
2. Make settings for the functions: Configure all the desired settings for the copy or scan job (e.g., number of copies, exposure, paper size, resolution, file format).
3. Press [TEMPLATE]: Press the "TEMPLATE" button on the control panel.
4. Select "REGISTRATION" and press ▷: Use the navigation buttons (▲/▼) to highlight "REGISTRATION" on the LCD screen, then press the right arrow (▷) button.
5. Select a template and press [OK]: Choose an empty template slot using the navigation buttons (▲/▼) and press "OK" to save your current settings to that template.

Recalling a Template:

1. Press [COPY] or [SCAN]: Select either the "COPY" or "SCAN" function.
2. Press [TEMPLATE]: Press the "TEMPLATE" button on the control panel.
3. Select "RECALL" and press ▷: Use the navigation buttons (▲/▼) to highlight "RECALL" on the LCD screen, then press the right arrow (▷) button.
4. Select the template and press [OK]: Choose the desired saved template using the navigation buttons (▲/▼) and press "OK." The device will automatically apply the settings stored in that template, ready for you to press "START."

Troubleshooting

The guide provides basic troubleshooting steps for common issues, helping users quickly resolve problems and minimize downtime.

Toner Empty:

If the "Toner empty" message appears, it indicates that the toner cartridge needs to be replaced.

• Action: Open the front cover of the device, remove the empty toner cartridge, and insert a new, compatible toner cartridge. Ensure it clicks into place securely. Close the front cover.

Paper Misfeed:

A "Paper misfeed" message, often accompanied by an error code like "E130," means paper is jammed within the device.

• Action:
  1. Open side cover: The message usually instructs to "OPEN SIDE COVER." Locate and open the side cover of the device.
  2. Remove jammed paper: Carefully pull out any visible jammed paper. Be gentle to avoid tearing the paper, which could leave small pieces inside and cause further jams.
  3. Check other areas: If the paper is not immediately visible, check other common jam locations such as the paper drawer, bypass tray, and output tray. For the RADF, lift the top cover to check for jams.
  4. Close covers: Once all jammed paper is removed, close all covers securely. The device should reset and clear the error.

Side Cover:

The side cover is a crucial access point for maintenance and troubleshooting.

• Usage: It provides access to internal components, such as the fuser unit or paper path, where jams might occur. Opening it allows for clearing paper jams or performing routine maintenance.
• Maintenance: Ensure the side cover is always closed properly during operation to prevent dust ingress and maintain optimal device performance. If the cover is not closed correctly, the device may display an error message or refuse to operate.

RADF (Reversing Automatic Document Feeder):

The RADF is designed to feed multiple originals for scanning or copying, including two-sided documents.

• Troubleshooting: If documents jam in the RADF, lift the RADF cover to access the paper path. Carefully remove any jammed documents. Ensure documents are loaded correctly and are not wrinkled or torn to prevent jams.

PFU (Paper Feed Unit):

The optional PFU expands the device's paper capacity.

• Troubleshooting: If paper jams occur in the PFU, open the PFU drawer and carefully remove any jammed paper. Ensure the paper is loaded correctly and the guides are adjusted to the paper size.

Bypass Tray:

The bypass tray is used for feeding special media or single sheets.

• Troubleshooting: If paper jams occur in the bypass tray, remove any paper from the tray and carefully pull out the jammed sheet. Ensure paper is loaded straight and the guides are properly adjusted to the paper width.

These troubleshooting steps are designed to be user-friendly, allowing quick resolution of common operational issues and ensuring continuous productivity. For more complex problems, users should refer to the detailed manual on the bundled DVD or contact customer support.

Toshiba E-STUDIO2323AM Specifications