7.TROUBLESHOOTING FOR FAXING
56 Faxing Problems
Reception troubles
If the suggested action does not solve the trouble or you encounter trouble not listed above, contact your service
technician or service representative.
Trouble Check Point
Originals cannot be received even
if “Receive” is displayed and the
[START] button is pressed.
Did you replace the handset before you pressed the [START] button? When
you answer a call on the handset to receive a fax, do not replace the handset
until you press the [START] button.
Is the modular cord disconnected?
Is there a problem at the remote fax? Check this with the party trying to send
the original.
Paper is not output. Is the equipment out of paper?
The received original is printed
dark and is illegible or black
stripes are printed on the original.
Make a local copy and confirm proper printing.
Is the original being sent a dirty copy? Check this with the party trying to
send the original.
Is the trouble due to a problem or operation error at the remote fax? Check
this with the party trying to send the original.
Paper is output but not printed.
Is there enough toner?
Is the original placed correctly on the remote fax? Check this with the party
trying to send the original.
Paper often misfeeds.
Is the paper drawer size setting correct?
Is the paper drawer properly inserted?
Is the specified paper type being use?
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