8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Codes 73
CHECKING THE EQUIPMENT STATUS WITH TopAccess
2BA0
Invalid box password specified Make sure that the password is correct and try
scanning again, or first reset the password and
then reattempt the scan. When this error
occurs in the printing of the data in e-Filing, do
this with the administrator’s password. If
recovery is still not completed or in case of an
invalid password for the operation of other
printing (opening the file, etc.), contact your
service representative.
2BA1
Incorrect paper size, color mode or resolution This size, color mode or resolution is not
supported by e-Filing. Please check the paper
size, color mode or resolution.
2BB0 Job canceled The job was canceled.
2BB1
Power failure occurred Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
2BC0
System fatal error Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
2BD0
Power failure occurred during e-Filing restore Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
2BE0
Failure to obtain the machine parameters Turn the power OFF and then back ON. Try
scanning again.
2BF0
Reached the maximum number of pages Reduce the number of pages of the job in error
and perform the job again.
2BF1
Reached the maximum number of documents Delete the documents from the boxes or
folders.
2BF2 Reached the maximum number of folders Delete the folders from the boxes.
Network Settings
2500
Syntax error, command unrecognized Check whether the Terminal mail address and
Destination mail address are correct. Check
whether the mail server is operating properly.
Turn the power OFF and then back ON. Perform
the job again.
2501
Syntax error in parameters or arguments Check whether the Terminal mail address and
Destination mail address are correct. Check
whether the mail server is operating properly.
Turn the power OFF and then back ON. Perform
the job again.
2503
Bad sequence of commands Check whether the mail server is operating
properly. Turn the power OFF and then back
ON. Try the problem job again. If the error still
persists, contact your service representative.
2504
Command parameter not implemented Check whether the mail server is operating
properly. Turn the power OFF and then back
ON. Try the problem job again. If the error still
persists, contact your service representative.
2550
Mailbox unavailable Confirm that the destination Email addresses
are correct. Check the access privilege for the
mailbox in the mail server.
Error Code Problem Description Corrective Action
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