e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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[CB40] Front alignment motor abnormality
[CB50] Stapler home position error
Check item Measures
Movable tray paper-full detection
sensor (S16)
• Is there any mechanical problem when the actuator of the
movable tray paper-full detection sensor (S16) is moved?
• Connector check
• Harness check
Movable tray position-A/-B/-C sensor
(S13, S14, S15)
• Sensor check
• Connector check
• Harness check
Finisher control board • Connector check (CN12)
• Board check
Replace parts Remarks
Movable tray paper-full detection
sensor
Movable tray position-A/-B/-C sensor
Finisher control board
Classification Error item
Finisher related service call The front alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1103/1104]
You receive a [CB40] error when the [ED13] error occurs
three times in succession.
Check item Measures
Alignment plate • Is there any mechanical problem when the front alignment
plate is moved?
Front alignment motor (M9) • Connector check
• Harness check
Finisher control board • Connector check (CN10)
• Board check
Replace parts Remarks
Front alignment motor
Finisher control board
Classification Error item
Finisher related service call The stapler home position sensor does not work. [MJ-1103/
1104]
You receive a [CB50] error when the [EA50] error occurs
three times in succession.
Check item Measures
Stapler • Connector check
• Harness check
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