Chapter 4 TROUBLESHOOTING
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About Troubleshooting Guide
The Troubleshooting Guide (PDF) describes the causes and the troubleshooting of problems when you use the
equipment.
References to the Troubleshooting Guide
Chapter Title Section
Chapter 1 TROUBLESHOOTING FOR THE HARDWARE
When This Screen Is Displayed
Messages Displayed on the Touch Panel
Clearing a Paper Jam
Clearing a Staple Jam
Replacing a Toner Cartridge
Relling With Staples
Cleaning the Charger
Cleaning the Hole Punch Dust Bin
Removal and Installation of the Exit Support Tray
Chapter 2 TROUBLESHOOTING FOR COPYING Copying Problems
Chapter 3 TROUBLESHOOTING FOR PRINTING
Print Job Problems
Printer Driver Problems
Network Connection Problems
Client Problems
Hardware Problems
Chapter 4 TROUBLESHOOTING FOR SCANNING Scanning Problems
Chapter 5 TROUBLESHOOTING FOR e-Filing e-Filing Web Utility Problems
Chapter 6
TROUBLESHOOTING FOR NETWORK
CONNECTIONS
Locating the Equipment in the Network
LDAP Search and Authentication Problems
Printing Problems (Network Related)
Network Fax (N/W-Fax) Driver Problems
Client Software Authentication Problems
Chapter 7
CHECKING THE EQUIPMENT STATUS WITH
TopAccess
Hardware Status Icons on TopAccess [Device] Tab
Error Messages
Error Codes
Chapter 8
WHEN SOMETHING IS WRONG WITH THE
EQUIPMENT
When You Think Something Is Wrong With the Equipment
Regular Maintenance
e-STUDIO206L/256/306/356/456, e-STUDIO256SE/306SE/356SE/456SE, the Inner Finisher (MJ-1032) and
the Hole Punch Unit (MJ-6007)
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