181
If Something Goes Wrong
Resolving a hardware conflict
The device most recently connected to the system is the one most 
likely to be causing a conflict.
Resolving conflicts
There are several things you can do to resolve hardware conflicts:
❖ Get the most recent drivers from the manufacturer.
❖ Disable the device.
For an older device, remove it from the computer.
❖ Disable another system component and use its resources for the 
new device. See “Fixing a problem with Device Manager” on 
page 181.
❖ Reconfigure the device so that its requirements do not conflict. 
Refer to the device’s documentation for instructions about 
changing settings on the device.
Fixing a problem with Device Manager 
Device Manager provides a way to check and change the 
configuration of a device.
Changing the default settings using Device Manager can cause other 
conflicts that make one or more devices unusable. Device Manager 
is a configuration tool for advanced users who understand 
configuration parameters and the ramifications of changing them.
Checking device properties
Device Manager provides a way to view the properties of a device. 
Properties include the name of the manufacturer, the type of device, 
the drivers installed, and the system resources assigned to the 
device. 
To check a device’s properties:
1 Click Start, Control Panel, System and Maintenance, 
System, and then Device Manager.
2 To view the device(s) installed, double-click the device type.
3 To view the properties, double-click the device.
The operating system displays the Device Properties dialog 
box, which provides an array of tabs. They may include:
❖ The General tab, which provides basic information about 
the device.
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