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If Something Goes Wrong
Touchpad help
Install an external mouse
Without a touch screen it may be challenging to navigate
your way around the operating system without a working
touchpad. To help you troubleshoot the issue you may want
to install an (optional) external mouse.
1 Plug a USB mouse into an open USB port on your
computer.
2 If prompted, follow the on-screen instructions for
installation.
The computer may automatically download the needed
driver for your mouse (Internet connection required).
Perform a complete power cycle
1 Shut down your computer, see “To Shut down your
computer” on page 43.
2 Remove all accessories, and unplug all cables. This
includes USB flash drives, SD Card, and the power
cord/cable.
3 If your computer has a user-removable battery, remove
the battery and hold down the power button for
approximately 10 seconds.
4 Reconnect the battery (if you removed it) and the power
cord/cable.
5 Turn On the computer, and try the keyboard again.
Uninstall the touchpad driver
You can Uninstall the touchpad driver to allow Windows to
automatically reinstall the driver.
1 In the
Search field, type Device Manager.
2 Click or touch the
Device Manager application.
3 In the “Device Manager” select
Mice and other
pointing devices
.
4 Right-click or touch the device with
touchpad in the
name and select Uninstall.
NOTE
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