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If Something Goes Wrong
Sound help
5 After the driver uninstalls, restart your computer, see “To
Restart your computer” on page 44.
The driver is then reinstalled automatically.
Download the latest sound driver
1 In your Web browser go to
http://support.toshiba.com/drivers.
2 Enter your computer’s serial number.
3 Filter your search by
Sound driver to find and
download the Sound driver for your computer.
To determine which device requires a driver, follow the
procedure below:
a In the
Search field, type Device Manager.
b Click or touch the
Device Manager application.
c Select
Sound, video and game controllers.
d The various Audio drivers will be listed under
“Sound, video and game controllers.”
e Take note of the Audio driver name(s) in order to locate
the proper driver on the Toshiba support Web site,
“Drivers & Software” page.
4 Install the desired
Audio driver.
5 Restart your computer, see “To Restart your computer”
on page 44.
Perform a system restore
You can perform a system restore to a period in time at
which the sound system was working properly.
If no restore points have been previously created then
this method will not work, see “Saving system
configuration with restore points” on page 155.
1 In the
Search field, type Create a restore point.
2 Click or touch
Create a restore point.
NOTE
NOTE
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