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Toshiba Strata CTX28 User Manual

Toshiba Strata CTX28
96 pages
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Digital Solutions Divisio
n
June 2004
Voice Processing System
User Guide

Table of Contents

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Toshiba Strata CTX28 Specifications

General IconGeneral
Maximum Ports8
Automated AttendantYes
Voice Mailboxes100
TypeDigital
Remote AccessYes
Message NotificationYes
Auto AttendantYes
IntegrationToshiba Strata CTX Systems

Summary

The Grand Tour

Features to Personalize Your Mailbox

Details features that allow users to customize their mailboxes and settings.

Message Queues

Explains how voice messages are stored, organized, and accessed within the system.

Greetings

Explains how to record and manage personal and system greetings for callers.

Special Delivery Options

Covers options for marking messages as urgent, private, or requesting return receipts.

User Options

Details various user preferences like Do Not Disturb and call screening settings.

User Tutorial (New User)

Provides a step-by-step guide for first-time users to set up their mailbox.

Getting Started

Step 1: Access Your Mailbox

Details how to log into the voice mail system using phone and credentials.

Record Your Name

Guides users on recording their name for system announcements and caller identification.

Record Your Personal Greeting(s)

Instructions for recording personal greetings that callers hear when unavailable.

Change Your Security Code

Explains how to set and change the security code for mailbox privacy.

Exit Your Mailbox or User Mode

Instructions on how to properly log out of the voice mail system.

Play Messages

Playback Controls

Details the controls for pausing, resuming, and navigating through messages.

Play Your Messages

Guides users on how to listen to messages in their queues.

Send Messages

Recording Controls

Details the controls for pausing, resuming, and ending message recordings.

Send a Message

Instructions for composing, recording, and sending voice messages to recipients.

Forward a Message

How to resend received voice messages to single or multiple recipients.

Reply to the Current Message

How to respond directly to a received voice message, remembering the sender.

Manage Mailbox

Change Your Greeting

Covers managing personal greetings and selecting default system greetings.

Change Your User Options

Accessing and modifying user-specific preferences and settings.

Change Your Security Code

Instructions for setting or changing the security code for mailbox access.

Integration Features

Call Forward

Explains system and station call forwarding methods and their procedures.

Call Record to Voice Mail

Recording live phone conversations and storing them directly in a voice mailbox.

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