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If Something Goes Wrong
Resolving a hardware conflict
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The Windows
®
operating system can help you
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access the Windows
®
operating system Help and Support:
1 Click Start, then click Help and Support.
The Help and Support window appears.
2 Then do one or both of the following:
❖ In the search field, type in the topic for which you need
help and follow the on-screen instructions.
❖ Click a problem you would like help with from the listings
and follow the on-screen instructions.
You can connect to Support Online by clicking Support from the
menu or by going to pcsupport.toshiba.com.
Resolving a hardware conflict
If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows
®
Help
and Support to troubleshoot the problem first.
For help on hardware conflicts:
1 Click Start, then click Help and Support.
2 Click the Hardware link in the window’s left pane.
A list of category links appear.
3 Click the Fixing a hardware problem link.
4 Choose from specific topics and follow the steps.
If there is still a problem, the operating system should display a
message that explains what the conflict is.
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