Trouble Shooting
The start of the appliance does not work or it stops during operation.
First try to find a solution to the problem, If not, contact the service centre.
Description
Reason
Solution
Restart after the door is closed
Check if the clothes is stuck
Door is not closed properly
Door can’t be
opened
Washer's safety
protection design is working
Disconnect the power, restart
the product
Water leakage
The connection between inlet
pipe or outlet hose is not tight
Check and fasten water pipes
Check outlet hose
Clean and wipe the detergent
box
Abnormal noise
Check if the fixing (bolts) have
been removed
Check it’s installed on a solid
and level floor
Indicator or display
does not light
Electrical power cord may
not beplugged in or
connection may be loose.
Make sure plug fits tightly in
wall outlet.Check the power
plug is connected correct.
Washing machine
cannot start up
Detergent residues
in the box
Detergent is dampened
or agglomerated
10
27
MAINTENANCES
• or the display
shows other alarm codes
After the check, activate the appliance. If the problem occurs
again, contact the service.
Note!
Description
Reason
Solution
Check if the water pressure is
too low
Straighten the water pipe
Check if the inlet valve filter is blocked
Check if the drain hose is blocked
Water injecting
problem while
washing
Overtime water draining
Please try again first, call up
service line if there are still
troubles
Others
Water overflow
Stop using the washing machine
and call the service center for repair
Restart after the door is closed
Check if the clothes is stuck
Door is not closed properly
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