6 Introduction
IF YOU NEED ASSISTANCE
INTRODUCTION
California residents: Toyota offers
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyota Brand Engagement
Center at (800) 331-4331. You may also
contact the CDSP directly at (888) 300-6237.
Failure to use the CDSP may affect your
rights and remedies under California’s
“Lemon Laws.”
This information about the Dispute
Settlement Programs is correct as of the
date of printing. However, the programs
may be changed without notice. For the
most current information about the
programs, call the Toyota Brand
Engagement Center at (800) 331-4331.