TOZO'
10.0 Solutions to common problems
2 Disable any on the
EN
No power on (battery'
Headplu:snes daes
to mobile devices
No sound
Ptx'r sound quality
Headphones won t charge
No after aday
instorage
not receive sound
lhe battery may in protection mode or the battery may be fully discharged.
Connect the headphmes to a wall charger.
On do Vice.
1: Disable and reenable the function.
2; nemry.e the headphones pairing name the Bluetooth list an your device.
3; Clear pairing list on again.
1: Vake sure the prompt is on, the button briefly to listen to the
c o ected devi
Vek
3: Pteage music g'N_'tCg.
4: If two aro connected, pause the audio on tho first device and then
play the audio an the other device.
5; If two devices are move the device to within headphones
ræption renge (within 10m)
l; Please use another mus'c source,
3: the headphu:mes in Contact With water. them to dry
and try again.
1: Ensure that the on the cable is cxwectly aligned
with the the headphWnes
2: another Charging
3: Ensure that the ends 01 the usa cable are secured.
4; If your headphones has been exposed to high temi*ratures
wait it to retum to temperature then retry charging,
1:Check that the headphones is switched on
2; the NC is on
1:Try talking again
2.Try another compatit*e device.
Ifthe headset has been incontact with water. wait it to
dry and try again.
4:Try to while
5: CRwinga call engure that the iS selected as the audio
scwrce in the current call Windom
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