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Travel Buggy CITY - User Manual

Travel Buggy CITY
54 pages
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Foldable Electric Wheelchair
by Travel Buggy
CITY

Questions and Answers

  • M
    mark51Jul 29, 2025
    Why is my Travel Buggy Wheelchair not turning on?
    • K
      Kathleen GoodJul 29, 2025
      If your Travel Buggy Wheelchair has no power, the possible causes include: the battery not being connected (connect the battery); loose connections between the joystick, CPU, and battery (ensure all connections are securely tightened); or the battery power being too low (charge the battery).
  • M
    mquinnAug 5, 2025
    What to do if my Travel Buggy CITY Wheelchair battery won't charge?
    • R
      Rebecca AlexanderAug 5, 2025
      If you're unable to charge the Travel Buggy Wheelchair battery, it could be due to several reasons: * The charger light doesn't turn on, meaning you should replace the charger. * The charger light is always green, indicating the battery is not connected or needs replacement. * Charging stops before completion, suggesting the battery's capacity has decreased, requiring a replacement.
  • J
    jameswestAug 12, 2025
    Why is the driving range of my Travel Buggy CITY reduced?
    • J
      Jeffrey SloanAug 12, 2025
      The driving distance of your Travel Buggy Wheelchair may be shorter than usual if the chair is operated below 0 degrees Celsius, which is a normal characteristic of lithium batteries in cold temperatures. Also, energy consumption increases on uneven surfaces, rough terrain, or slopes, which will reduce driving distance; this is normal.
  • M
    Matthew LeeAug 20, 2025
    How to fix a noisy or vibrating Travel Buggy CITY Wheelchair when turning?
    • J
      jonesbobbyAug 20, 2025
      Your Travel Buggy Wheelchair might be noisy or vibrating when turning because the speed is set too low. Try raising the speed; at low speeds, the motor may sound or feel strained. Alternatively, the motor may be damaged and require replacement.

Summary

Notices

Our Customer Hotline

Provides customer support hotline numbers for Canada and USA.

Email

Provides the official email address for customer inquiries and support.

Disclaimer

Outlines responsibilities regarding personal injury and property damage.

Safety Information

Battery Safety Information

When Using the Battery

Provides safety warnings for using lithium-ion battery packs, including handling and exposure.

Battery Safety Information

Charging Precautions

Details precautions to take when charging the battery to prevent hazards.

When Discharging the Battery

Outlines safe temperature ranges and usage guidelines for battery discharge.

Specifications

Specifications

Performance Specifications

Lists key performance metrics like driving range, speed, and incline capability.

Dimensional Specifications

Provides detailed measurements for the wheelchair in unfolded and folded states.

Other Specifications

Details battery type, charging time, charger input/output, and other features.

Unboxing

Set Up

Set Up

Set Up

Operating

Operating

Speed Control

Explains how to increase and decrease the speed using the controller.

Power ON;OFF

Details the procedure for turning the wheelchair on and off using the controller.

5-Speed Control Lights

Describes the indicator lights that show the current speed setting.

Battery Indicator Lights

Explains the meaning of the battery power indicator lights on the controller.

Operating

Free Wheel Mode

Describes how to engage Free Wheel mode for manual pushing of the wheelchair.

Operating

Reclining Backrest

Explains how to recline the backrest and lock it into position for user comfort.

Transporting

Transporting

Battery Maintenance

Overview

Explains the importance of routine maintenance for battery longevity and warranty.

Battery Maintenance

Provides guidance on observing run time, checking charge status, and replacing old batteries.

Charging

Directs users to follow specific charging instructions and use the provided charger.

Battery Maintenance

Storage

Details how to properly store batteries, including charge level and temperature.

Handling Precautions

Lists critical handling precautions to avoid battery damage or injury.

Transportation

Advises checking regulations before transporting lithium-ion batteries.

Disposal and Recycling

Guides users on proper disposal and recycling of lithium-ion batteries according to regulations.

Charging

Onboard Charging (Preferred Method)

Explains the preferred method for charging both batteries simultaneously via the joystick port.

Offboard Charging

Details the secondary method for charging batteries individually off the wheelchair.

Charging

Charging Indicator Lights

Explains the meaning of the indicator light on the charger brick and battery status.

Checking Battery Charge

Guides on how to check the battery charge level using the controller's indicator lights.

Maintenance & Care

Lubrication

Provides guidance on lubricating specific parts like axles and front fork after 180 days.

Troubleshooting

Diagnostics

Limited Warranty

Warranty Coverage

Details the components covered by the warranty and their respective timeframes.

Warranty Exclusions

Lists conditions and damages that are not covered by the limited warranty.

Contact & Support

Our Customer Hotline

Provides customer support hotline numbers for Canada and USA.

Our Website

Directs users to the official website for additional images and videos.

Email

Provides the official email address for customer inquiries and support.

Travel Buggy CITY Specifications

General IconGeneral
Seat Width18 inches
Seat Depth16 inches
Battery TypeLithium-ion
Backrest Height17 inches
Frame MaterialAluminum

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