When your unit is installed, verify (or have your installer verify) and record voltages as indicated below, preferably under
your normal operating conditions. This could assist you in locating a problem, in the event you lose power later.
If you
have the experience to do it yourself, you will need a suitable AC voltmeter. Relatively inexpensive AC voltmeters for
measuring AC voltages are available at electrical supply locations.
The following suggestions may help expedite troubleshooting:
If you verify that you do have shore power problems, either try another pedestal or consider moving to another location.
Otherwise, check voltages, etc. for your product(s) as follows:
CAUTION: Get help unless you are an experienced electrician.
Models 34520 and 34730, 120V, 30A Portable/Hardwired Surge Guards:
At the pedestal:
A) ________(Voltage)
Verify and record that you have approximately 120V between the two slotted openings on the pedestal receptacle.
B) ________(Voltage inside coach)
Verify and record the voltage inside the coach (note location for future checks).
Additional voltage checks for 30A Model 34520 hardwired Surge Guard units:
At the Surge Guard input:
C) ________(Voltage at input)
Verify and record the voltage at the input to the Surge Guard (white to black wires).
D) ________(Voltage at output)
After the unit powers up, verify and record the voltage at the output of the Surge Guard (white to black wires).
Models 34560 and 34750 and *40240, 120/240V, 50A Portable/Hard-wired Surge Guard:
At the pedestal:
A) Left (L1) ________Right (L2) ________(Voltages)
Verify that you have approximately 120V between the center slotted opening (opposite the round opening) and the two
slotted openings on either side.
B) ________(Voltage)
Verify that you have 0 volts between the center slotted opening (neutral) and the round opening (ground).
C) L1 ________ L2 ________(Voltages inside coach)
Verify and record the voltages inside the coach (note location for future checks). If you have a remote monitor or power
monitoring system, note voltages and fault indications accordingly.
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