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Trend Micro InterScan - User Manual

Trend Micro InterScan
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TREND MICRO
TM
InterScan
Gateway Security Appliance
Quick Start Card
Quick Start Card
InterScan
TM
Gateway
Security Appliance M-Series
Power Cord Ethernet Cable
(RJ-45)
Console Cable (DB9)
Solutions CD and
Document Set
Rack Accessories
Rubber Feet
Please verify that your InterScan Gateway Security Appliance carton has
the following contents:
Opening and Inspecting Your IGSA Packaging Contents
InterScan Gateway Security Appliance Hardware Overview
InterScan Gateway Security Appliance front panel
The following image describes each front panel element:
InterScan Gateway Security Appliance back panel
The following image describes each back panel element:
InterScan Gateway Security Appliance LCD console
1
1
Selecting the Deployment Method for Your IGSA
2
2
Mounting Your IGSA With the Rack Kit
3
3
Obtaining an IP Address for Your IGSA
5
5
Cabling Your IGSA
4
4
Internet Router Firewall IGSA Clients
Router,
switch,
or hub.
Power Switch
AC Power Receptacle Serial Connection LAN Ports
USB Ports
LCD ModuleSun screw Sun screw
Removable Bezel
Trend Micro InterScan Gateway Security Appliances (IGSA) deliver the most
complete, all-in-one defense from viruses, spyware, spam and other threats at the
Internet gateway. The leading gateway antivirus vendor, Trend Micro, provides
these easy-to-deploy, worry-free appliances to block malware, stop inappropriate
content or email, and filter harmful URLs.
Refer to the Getting Started Guide sections “IGSA Front Panel page 1-5”
and “IGSA Back Panel page 1-8” for a full list on button functions and LED
readouts.
Introduction
This QuickStart card overviews the process of installing, configuring and registering
your new IGSA. Use this card as guide to the Getting Started Guide (GSG).
Questions?
The GSG can answer most of your questions. (Included in print and on CD).
Please visit our extensive online resource library for answer to FAQs.
Go to www.trendmicro.com/support/
Support Contact Information
Email for Support : support@support.trendmicro.com
US Phone number : 1 (888) 608-1009
Note: For all other regions, please refer to the reverse side of this card.
Note: When you disconnect your cables, you will no longer have network
connectivity.
• Connect the included Ethernet cable to the INT port of your IGSA and the other
end to the router/switch on your internal (protected) network
• Connect the cable from your firewall to IGSA’s EXT port
• When power is supplied to the IGSA, the fans will begin working
• Connect the Power Cord to your IGSA and to a grounded electrical outlet
• Power on your IGSA
Note: To power off your IGSA, you must depress the Power switch for 5 seconds.
For further instructions, please refer to the Getting Started Guide on how to cable
the InterScan Gateway Security Appliance.
Attach side rails to appliance
• Install slide sets to rack
• Mount Appliance into rack
For further instructions, please refer to the Getting Started Guide on how to mount
the InterScan Gateway Security Appliance in a 4 Post rack.
There are two methods of deploying your new IGSA into your network;
Full Transparent and Proxy mode. We recommend Full Transparent mode if
your firewall policies are user-based. If you have questions regarding the
best deployment method for your network, please refer to the Getting
Started Guide.
IGSA allows you to accept a DHCP address on the network or program a static IP
address for the appliance. DHCP is the default for the appliance. The LCD screen
on the IGSA will show its IP Address.
You may record your settings in the Configuration Reference table below.
If you are using static IP addressing in your network, refer to the Getting Started
Guide section “Gather Device Network IP Information” page 3-6
Note: If you are deploying IGSA on a network with multiple segments, you need
to set up the static routes. To set up static routes, log on to the Web
console, and then click Administration > IP Address Settings > Static
Routes.
There are five buttons on the LCM Control Panel:
Up arrow – cycles forward through the alphanumeric characters displayed
on the LCD
Down arrow – cycles backward through the alphanumeric characters
displayed on the LCD
Left arrow – moves the focus or cursor to the left
Right arrow – moves the focus or cursor to the right
Enter (center arrow) – confirms selection or input
Shown below is a simple example of where your IGSA may be deployed
into your network using Full Transparent mode.
192.168.1.1
LCD Reset Button
UID Button
LED Indicators Control Panel
Configuration Reference Network Settings
For your records, write down the following:
IP Address:
Subnet Mask:
Default Gateway:
Primary DNS:
Secondary DNS:
Domain Suffix:
You have two methods of assigning an IP address to your IGSA:
Dynamically with DHCP or Static.
Question and Answer IconNeed help?

Do you have a question about the Trend Micro InterScan and is the answer not in the manual?

Summary

Opening and Inspecting IGSA Packaging

IGSA Hardware Overview

Provides a general overview of the IGSA's hardware and refers to the Getting Started Guide for detailed panel descriptions.

IGSA Front Panel Elements

Details the components and elements found on the front panel of the InterScan Gateway Security Appliance.

IGSA Back Panel Elements

Describes the various ports and components located on the back panel of the InterScan Gateway Security Appliance.

IGSA LCD Console Controls

Explains the IGSA's LCD console, including its display and the function of its control panel buttons for navigation.

Selecting IGSA Deployment Method

Deployment Method Options

Explains the two deployment methods: Full Transparent and Proxy mode, for integrating the IGSA into your network.

Mounting IGSA with Rack Kit

Rack Mounting Procedure

Outlines the steps for mounting the IGSA into a 4 Post rack using the provided rack kit and slide sets.

Cabling and Initial Setup

IGSA Cabling and Power On

Details the process of connecting the necessary cables and powering on the IGSA for the first time.

IGSA IP Address Assignment

Describes the methods for assigning an IP address to the IGSA, either dynamically via DHCP or statically.

Registering Your IGSA

Online Registration Process

Guides users through the Trend Micro online registration website to activate their IGSA product.

Accessing IGSA Web Console

Web Console Login

Instructions on how to access the IGSA's web management console by using its IP address.

Initial Configuration Tasks

Lists essential tasks to perform after accessing the web console, such as updating engines and changing passwords.

Verifying IGSA Traffic Flow

Traffic Passing Tests

Provides methods to test if the IGSA is correctly passing network traffic, ensuring it's functioning as expected.

Overview

The Trend Micro InterScan Gateway Security Appliance (IGSA) is a comprehensive, all-in-one defense solution designed to protect networks from viruses, spyware, spam, and other threats at the Internet gateway. As a leading gateway antivirus vendor, Trend Micro provides these appliances for easy deployment and worry-free operation, aiming to block malware, stop inappropriate content or email, and filter harmful URLs.

Function Description:

The IGSA serves as a robust security appliance positioned at the network gateway to inspect and filter incoming and outgoing traffic. It provides real-time protection against a wide array of cyber threats, ensuring the integrity and security of the network. The appliance can be deployed in two primary modes: Full Transparent and Proxy. Full Transparent mode is recommended for networks where firewall policies are user-based, allowing the IGSA to seamlessly integrate into the existing network infrastructure without requiring significant changes to network configurations. In Proxy mode, the IGSA acts as an intermediary for all network traffic, providing granular control and inspection capabilities. The device's core function is to scan for and neutralize malicious content, including viruses, spyware, and spam, before it can penetrate the internal network or spread from within. It also offers content filtering capabilities to manage inappropriate web access and URL filtering to block access to known malicious websites.

Important Technical Specifications:

The IGSA M-Series appliance is designed for robust performance and reliability. While specific processor, RAM, and storage details are not explicitly listed in the provided document, the appliance is built to handle significant network traffic and complex security operations. The physical interface includes standard network ports (LAN Ports), a serial connection for console access (DB9), and USB ports for potential peripheral connections or data transfer. Power is supplied via a standard AC power receptacle. The front panel features an LCD module for displaying critical information, such as the IP address, and a removable bezel. The LCD console includes five control panel buttons: Up arrow, Down arrow, Left arrow, Right arrow, and Enter (center arrow). These buttons facilitate navigation through the LCD menu and input of configuration settings. LED indicators provide visual feedback on the appliance's status. The device also includes a Power Switch for controlling power and a Reset Button for system resets. The appliance is designed for rack mounting, utilizing side rails and slide sets for secure installation in a 4-post rack.

Usage Features:

The IGSA is designed for ease of installation and configuration. The Quick Start Card outlines a nine-step process, beginning with unpacking and verifying contents, selecting a deployment method, mounting the appliance, and cabling. Initial setup involves obtaining an IP address, which can be assigned dynamically via DHCP (default) or statically. The LCD console allows for basic configuration, including setting the IP address. For more advanced configurations, users access a web-based management console via HTTPS. The default administrator password for the web console is "admin." Through the web console, administrators can perform essential tasks such as updating scan engines and pattern files, changing the web console password, setting the administrator's email address for notifications, and configuring the regional time zone. The appliance also supports the configuration of static routes for networks with multiple segments. The LCD console's navigation buttons (Up, Down, Left, Right, Enter) allow users to cycle through alphanumeric characters, move the cursor, and confirm selections, providing a direct interface for initial setup and monitoring.

Maintenance Features:

Maintenance of the IGSA primarily involves regular updates of scan engines and pattern files, which are crucial for maintaining effective protection against evolving threats. These updates are typically performed through the web console. The appliance's design facilitates physical maintenance, such as rack mounting and cabling. The inclusion of a serial console port (DB9) allows for direct, out-of-band access for troubleshooting and configuration, which can be vital if network access to the web console is unavailable. LED indicators on the front panel provide immediate visual cues regarding the appliance's operational status, aiding in quick diagnosis of potential issues. The power switch requires a 5-second depression to power off the device, a safety feature to prevent accidental shutdowns. The comprehensive documentation, including the Getting Started Guide and online help, provides detailed instructions for installation, configuration, and troubleshooting, empowering administrators to maintain the appliance effectively. Support contact information for various regions (US, APAC, Latin America, Europe) is readily available, offering channels for technical assistance via email and phone.

Trend Micro InterScan Specifications

General IconGeneral
BrandTrend Micro
ModelInterScan
CategoryGateway
LanguageEnglish