1. My computer does not detect my USB peripheral device when I plug it into the TU2-EX12.
What should I do?
2. Access the device manager and verify the USB device on the host computer are installed
properly.
1. To access the device manager on Windows 7, click on the Windows icon on the bottom
left-hand corner, click Computer, click System Properties and then click Device
Manager. Double click on USB Display Adapters. Make sure that USB HDMI Adapter
is listed and there is no yellow question mark or exclamation point.
2. To access the device manager on Windows Vista, right-click Computer, click
Properties and then click Device Manager. Double click on USB Display Adapters.
Make sure that USB HDMI Adapter is listed and there is no yellow question mark or
exclamation point.
3. To access the device manager on Windows XP, right-click My Computer, click
Properties, click the Hardware tab, and then click Device Manager. Right click on My
Computer"Properties. Double click on USB Display Adapters. Make sure that USB
HDMI Adapter is listed and there is no yellow question mark or exclamation point.
4.
3. Try plugging the device into a different USB port on the computer.
2. My USB peripheral is getting less than 480Mbps data transfer rate when connected
through the TU2-EX12. What should I do?
3. Can I cascade 2 or more TU2-EX12 together?
You can cascade a total of 3 TU2-EX12 units together.
If you still encounter problems or have any questions regarding the TU2-EX12, please contact
TRENDnet's Technical Support Department.
1. Verify that the TU2-EX12 is connected to a USB 2.0 port on your computer.
2. Make sure that your USB peripheral device supports USB 2.0.
1. Verify that your computer meets the system requirements as specified in section 1.
Click on Hardware, then Device Manager.
Troubleshooting
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