14
TROUBLESHOOTING
If your TriPollar Pose VX device is not working, take the following steps before
contacting the service center or store where you purchased the device:
• Ensure that you have removed the device’s protective cover.
•
Ensure the power cord is securely connected to the device, and the power supply
adapter is connected to the electrical outlet.
• Press the Power button and verify that the green indicator light illuminates.
•
Ensure that you applied the preparation gel according to the instructions in this manual.
The device will not work properly without proper application of the preparation gel.
CUSTOMER SUPPORT
Customer satisfaction is our top priority. For service, refer to the store where you purchased
the TriPollar Pose VX device or visit www.tripollar.com. When contacting your local service
center or store where you purchased the device, have the serial number ready. The serial number
is located on the top panel of the device. To help us provide you with the best support possible,
please send us your comments and suggestions. Contact information is provided on the back
cover of this manual, or you can contact us via our website (see above).
To Next Page
Loading...
