5
Troubleshooting
If you are unable to get an acceptable image after following the installation instructions, try
the troubleshooting tips below.
1. Are the external power supplies that came with the product connected and
plugged into a working power source? For the product to function properly, the
transmitter and receiver must be connected to and receiving power from an external
power supply.
2. Was the power to the HDMI source turned off prior to installation? If not, restart.
3. What resolution are you trying to reach? See the Product Features and
Installation sections in this manual for details on max distance and resolution. If you
are not able to get an acceptable image, try lowering your computer’s video resolution
or adjusting the refresh rate.
4. Does your HDMI display show a message saying “Waiting for Connection”? If so,
ensure the power supply adapters are properly connected and the power indicator LEDs
are illuminated solid blue.
5. Does your HDMI display show a message saying “Please Check the TX Input
Signal”? Ensure the HDMI signal connection LED on the transmitter unit is illuminated
solid green. If the LED is not solid, connect the source device directly to the display
device to see if the issue is with the source, display or HDMI cable you are using.
6. Is the HDMI display transmitting a choppy picture? If so, ensure the position
of the transmitter and receiver units are in the required range, then press the reset
button on the RX back panel to reconnect. If this does not work, check for other signal
disturbances between the transmitter and receiver.
7. Test your cables to ensure they are working properly.
8. Are the transmitter and/or receiver units located in an area that exposes them
to elevated temperatures? If the product is overheating, it will not function properly.
Specifications
Input Port HDMI Female; 3.5mm Female
Output Port HDMI Female; 3.5mm Female
IR Frequency Range 20-60Hz
Transmission Distance 165 ft./50 m (B126-1A1-WHD1) or 650 ft./200 m (B126-1A1-WHD2)
External Power 5V 3A
Power Consumption Tx: 8.5W; Rx: 6W
HDMI Version 1.3
HDCP Version 1.2
Max Video Resolutions 1920 x 1080/1080p @ 60Hz
Mean Time Before Failure >30000 hours
Operating Temperature 32° to 104°F (0° to 40°C)
Storage Temperature -4° to 158°F (-20° to 70°C)
Humidity 0 to 95% RH, Non-Condensing
Unit Dimension (H x W x D) 7.69 x 5.41 x 1.21 in. / 195.4 x 137.5 x 30.8 mm
Unit Weight Tx: 1.17 lb. / 531 g; Rx: 1.16 lb. / 528 g
16-12-095-933699.indb 5 2/16/2017 3:27:27 PM
To Next Page
Loading...
Need help?
General
