Using the BESST tool update the controller to see if
this resolves the problem. If not, please change the
controller or contact your supplier.
Total voltage from the battery is
too high
Please change the battery.
Total voltage from the battery is
too low
Please charge the battery. If the problem still occurs,
change the battery.
Total power from the battery
cells is too high
Please change the battery.
Voltage of singles cell is too high
Please change the battery.
Temperature from the battery is
too high
Please let the E-Bike cool down.
If problem still occurs, please change the battery.
The temperature of the battery
is too low
Please bring the battery to room temperature. If the
problem still occurs, please change the battery.
SOC of the battery is too high
Please change the battery.
SOC of the battery is too low
Please change the battery.
Switching detection defect
1.
Check the gear shifter is not jammed.
2.
Please change the gear shifter.
Electronic derailleur cannot
release.
Please change the derailleur.
Electronic lock is jammed
1.
Using the BESST tool update the Display to see if it
solves the problem.
2.
Change the Display if the problem still occurs,
please change the electronic lock.
Bluetooth module has an error
Using the BESST tool, re-update the software onto
the Display to see if it solves the problem.
If not, please change the Display.
Torque sensor's initialization is
abnormal.
Restart the system and Notice not to step on the
crank hard when restarting.
Warning
Declaration
Troubleshooting