Claims Process
TROXUS WILL NOT REPLACE ANY COVERED COMPONENT UNDER THIS LIMITED
WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED COVERED
COMPONENT. ADEQUATE PROOF OF PURCHASE IS NECESSARY.
In order to exercise your right to receive a replacement for a Covered Component under this
Limited Warranty, you must:
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THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND TROXUSS
ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. TROXUSS LIABILITY SHALL,
UNDER NO CIRCUMSTANCES, EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE E-BIKE, NOR
SHALL TROXUS UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE.
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, TROXUS DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE FOR THE DURATION OF THIS EXPRESS LIMITED
WARRANTY.
THIS WARRANTY ONLY APPLIES TO E-BIKES PURCHASED ON OR AFTER MARCH 1, 2024. TROXUS
RESERVES THE RIGHT TO CHANGE AND OR CANCEL THIS WARRANTY POLICY AT ANY TIME. ONLY
E-BIKES PURCHASED WHILE THIS WARRANTY POLICY IS IN EFFECT WILL BE ASSURED COVERAGE
UNDER THIS WARRANTY POLICY
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LEGAL DISCLAIMER
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