Wear a helmet and appropriate safety gear
DANGER
Limited warranty and other terms
https://Troxusmobility.com/pages/warranty
All Troxus E-Bikes (each an “E-Bike”), and their individual Covered Components (as defined
herein), are protected against all manufacturing defects in material or workmanship for the
earlier of 5 Years or 5,000 miles* after receipt of the E-Bike by the customer (the “Warranty
Period”). This Limited Warranty is only applicable to United States E-Bike purchases and in
accordance with the following terms:
▪ Only the original owner of an E-Bike purchased from a Troxus Authorized Dealer,
Warranty.
▪
invoice and shall end immediately upon the earlier of the end of the Warranty Period or
any sale or transfer of the E-Bike to another person, and under no circumstances shall
the Limited Warranty apply to any subsequent owner or other transferee of the E-Bike.
▪ All authorized dealers of Troxus within the United States are obligated to provide
customer support and service for E-Bikes purchased from them. Please contact the
dealer information by visiting this link. Troxus will actively assist the dealers in
delivering the necessary services throughout the entire process.
▪ The Limited Warranty is expressly limited to the replacement of a defective Lithium-Ion
Battery(non-suspension) frames, forks, stem, handlebar, headset,
seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub,
freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD
display, kickstand, Covered Component
see Appendix A, and the following link, for a complete list of covered items: Troxus
Limited Warranty Terms (troxusmobility.com)
▪ The Covered Components are warranted to be free of defects in materials and/or
workmanship during the Warranty Period.
▪ Shipping and labor to install the part are only covered under the first 2 years of the
warranty. Shipping and labor are not covered in years 3, 4, or 5.
*Batteries are warrantied to provide 70% of their charging capacity over 2 years or 300 charging
cycles, whichever comes first.
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