Truma LevelControl - Troubleshooting Guide

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Troubleshooting guide
Problem Cause / Remedy
No coupling possible between Truma LevelControl
and Truma iNet Box.
Distance too great / reduce the distance
Truma LevelControl is shielded /
Put Truma LevelControl next to Truma iNet Box, use supporting feet for
gas cylinder
Batteries are flat or incorrectly inserted / change battery or insert them
with the correct polarity
Button (5) not pressed (statusLED (2) not flashing) / press button (5).
Status LED (2) not flashing when button (5) is
pressed.
Batteries are flat or incorrectly inserted / change battery or insert them
with the correct polarity
Truma LevelControl does not stick to the
gas cylinder.
Aluminium gas cylinder used / clamping sheet available as accessory
Gas cylinder on Truma LevelControl. Gas cylinder base not deep enough / use supporting feet for gas
cylinder
Truma LevelControl does not fit under gas cylinder. Gas cylinder not suitable / replace gas cylinder (see Truma App for
suitable gas cylinder types).
Measurement uncertain Measurement not yet completed / wait for at least five minutes and
check measured value again
Fill level too low / the measured value is displayed greyed out below
approx. 10% of the total fill level
Gas cylinder damaged or dirty / replace or clean gas cylinder
Truma LevelControl fitted incorrectly / install Truma LevelControl as per
instructions (see “Securing Truma LevelControl on a gascylinder” on
page4)