8 Model 3062 Diffusion Dryer
Contacting TSI for Service
This section gives instructions for contacting TSI for technical
information or for returning the Model 3062 Diffusion Dryer for
service.
For Technical or Application Questions
If you have any difficulty setting up the Diffusion Dryer, or if you
have technical or application questions about this instrument,
contact an applications engineer at TSI Incorporated, 1-800-874-
2811 (USA) or (651) 490-2811.
For Customer Service
If the Diffusion Dryer is not operating properly, or if you are
returning the instrument for service, contact TSI Customer Service
(Particle Instruments) at 1-800-874-2811 (USA) or (651) 490-2811.
Customer Service will need this information when you call:
❑ The instrument model number
❑ The instrument serial number
❑ A purchase order number (unless under warranty)
❑ A billing address
❑ A shipping address.
Use the original packing material to return the Model 3062 to TSI.
If you no longer have the original packing material, use sufficient
packing material so the instrument is not damaged during
shipping.
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