Tumi 14376 - Two-Year Limited Warranty Details; Customer Support and Proof of Purchase

Tumi’swarrantyextendstotheoriginalowner;itisstraightforwardandcomprehensive,andjustapartofthetotalTumiownership
experience.
two year coverage: you’re covereD for Defects
For the first two years that you own your Tumi product, Tumi will repair any items that are defective in materials or workmanship (for
anominalprocessingfee),includinganystructuraldefects(suchasdefectivehandles,zippers,orlocks).Wewillnotcoverdamage
resulting from wear and tear that is not the result of defects in materials or workmanship. Other damages not covered are damage
resultingfromabuse,cosmeticdamage(suchasscratchedleatherorstainedfabrics)andincidentalorconsequentialdamages,such
as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.
total commitment
At Tumi, we are totally committed to keeping you happy about our products and our service. Once you have had the pleasure of
owningandusingourproducts,wehopethattheywillbecomeyourtrustedcompanionsforlife.Youcanreachusonline,24hoursa
day,sevendaysaweekatwww.tumi.com/repairorcall800.781.TUMI(8864)tospeakwithacustomerservicerepresentativeduring
normal business hours. (To contact Tumi customer service outside of the US and Canada, please see the list of international centers
on the envelope.)
proof of purchase
Please save your store receipt as proof of purchase. This will be needed to demonstrate your warranty coverage. Additionally, this will
serveasproofthatyourpurchasewasmadeatanauthorizedTumiretailer.OurTwoYearLimitedWarrantyonlyappliestoproductsthat
werepurchasedfromanauthorizedTumistoreordealer.
This warranty gives you certain rights, and you may also have other rights, which vary from state to state. Some states do not allow the
exclusionorlimitationofincidentalorconsequentialdamages,sotheabovelimitationorexclusionmaynotapplytoyou.