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Tunstall ConnectMe Tunstall Vi+ - User Manual

Tunstall ConnectMe Tunstall Vi+
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ConnectMe
Tunstall Vi+
Installation and
Programming Guide

Table of Contents

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Summary

Installation Guide

Whats in the Box

Details components included in the product packaging.

Installation Safety Advice

Important safety precautions and guidelines for installation.

Home Unit Overview

Top View

Diagram and labels for the top side of the home unit.

Bottom View

Diagram and labels for the bottom side of the home unit.

Rear View

Diagram and labels for the rear side of the home unit.

Quick Start Guide

Connecting Leads and Adaptors

Step-by-step instructions for connecting power and telephone leads.

Installation Steps

Testing and Commissioning

Procedures for testing and verifying the unit's functionality after installation.

Wall Mounting

Instructions for mounting the home unit on a wall.

Mounting Options

Fitting the Table Stand

Detailed steps for attaching the optional table stand to the home unit.

Fitting the Wall Bracket

Installing the Wall Bracket

Instructions for installing the optional wall bracket for the home unit.

Using the Home Unit

Making and Cancelling Alarm Calls

Procedures for initiating and cancelling alarm calls.

Answering Calls Remotely

Using the personal trigger to answer incoming calls hands-free.

Status Warnings

Telephone Line Monitoring

Alerts and actions for telephone line faults or disconnections.

Power Failure Monitoring

How the unit handles and alerts about power failures.

Unit Status Indicators

Home Unit Lights

Explains the meaning of different LED lights on the home unit.

Personal Radio Trigger LED

Indicates the status of the LED on the personal radio trigger.

Telecare Sensor Programming

Programming Telecare Sensors

Steps to program telecare sensors for plug-and-play functionality.

Range Test Procedure

How to test the radio range of personal triggers.

Cleaning and Maintenance

Cleaning the Home Unit

Instructions for dusting and cleaning the home unit.

Unit Maintenance

Information on unit battery replacement and general upkeep.

Programming Guide Overview

Programming Methods

Describes the different methods for programming the home unit.

Feature Configuration Table

A table showing which features can be configured by different programming tools.

Programming Methods

PC Connect Software Programming

Using PC Connect software for full programming capabilities.

PNC Software Programming

Programming using PNC software for remote configuration.

Series Telephone Programming

Basic programming using a connected telephone keypad.

Installer Keypad Programming

Using a dedicated installer keypad for configuration.

Series Telephone Codes

Resetting the Home Unit

Resets programmed functions and settings to default.

Setting Time and Date

How to set the unit's internal clock and date.

Telephone Number Configuration

Control Centre Numbers

Programming telephone numbers for control centres.

Changing Number Destinations

Modifying destination types for programmed numbers.

Unit ID Numbers

Adding;Changing Unit IDs

Programming unique identification numbers for the unit.

Deleting Unit IDs

Removing programmed unit ID numbers.

Signal Method Selection

DTMF or STMF Selection

Choosing between DTMF and STMF signalling methods.

User Options Codes

Inactivity Monitoring Code Setup

Configuring inactivity monitoring parameters using codes.

Quick Codes

Common Quick Codes

A list of frequently used quick codes for various functions.

Installer Keypad Operation

Connecting the Installer Keypad

How to connect the installer keypad to the home unit.

Programming via Keypad

Using the keypad to program parameters and values.

Parameter Enquiry

How to check the current value of a programmed parameter.

Keypad Programming Operations

Setting Time and Date

Setting the unit's internal clock and date using the keypad.

Setting Ringing Volume

Adjusting the volume of the unit's ringer.

Programming Alarm Telephone Numbers

Entering telephone numbers for alarm calls.

Telephone Number Management

Personal Recipient Numbers

Programming telephone numbers for personal recipients.

Deleting Alarm Numbers

Removing programmed alarm telephone numbers.

Pauses and Dialing Method

Setting pauses and dialing methods for calls.

Call Sequence Configuration

Default Call Sequences

Explains the default call sequences for different number configurations.

Unit Identification

Adding;Changing Unit IDs

Programming unique identification numbers for the unit.

Deleting Unit IDs

Removing programmed unit ID numbers.

Pendant and Telecare Sensor Management

Erasing Pendants and Sensors

How to remove programmed pendants or telecare sensors.

Feature Control

Turning Features On;Off

Instructions for turning specific unit features on or off.

Features List

A list of features with their default values and notes.

Inactivity Monitoring

Configuring Inactivity Monitoring

Configuring the inactivity monitoring feature and its parameters.

Inactivity Monitoring Modes

Details the three different modes for inactivity monitoring.

Reminder Functionality

Recording Reminder Messages

How to record and manage voice reminder messages.

Setting Up Reminders

Steps to activate and configure the reminder functionality.

Unit Template Management

Saving Unit Templates

Storing configuration settings as a template.

Applying and Deleting Templates

Applying stored templates and removing them from memory.

Features Explained

Telephone Numbers and IDs

Details on programming telephone numbers and unit IDs.

Call Sequences and Away Button Options

How call sequences work and away button functions.

Radio Triggers and Periodic Calls

Information on setting up triggers and periodic calls.

Backup Battery Monitoring

Battery Alerts and Management

Explains alerts for mains failure and battery voltage.

Intruder Monitoring

Intruder Monitoring Setup

How to configure intruder monitoring using quick codes.

Event Configuration

Setting up how the home unit reacts to different events.

Hardwired Connections

Hardwired Input Configuration

Details on connecting and configuring hardwired inputs.

Hardwired Output Control

Information on the hardwired output terminals and their control.

Fault and Inactivity Monitoring

Fault Monitoring Configuration

How the unit handles faults like power or battery failures.

Inactivity Monitoring Modes

Details the three modes of inactivity monitoring.

Personal Recipient Messages

Call Handling

How recipients handle calls using their telephone keypad.

Recording Custom Messages

Steps to record custom messages for personal recipients.

Reminder Functionality

IVR System Setup

Using the IVR system to set up reminders.

IVR Reminder Menu Options

Options available within the IVR reminder menu.

Recording Reminder Messages

Recording Messages via Keypad

Steps to record messages using the telephone keypad.

Deleting Reminder Messages

How to delete recorded reminder messages.

Pendant Test Reminders

Setting Up Pendant Test Reminders

Enabling and configuring pendant test reminders.

Ambient Temperature Sensor

Configuring Temperature Monitoring

Setting up and configuring the ambient temperature sensor.

Radio Interference Monitor

Radio Blocking Alerts

How the monitor detects and alerts on radio interference.

Voice Announcer Function

Recording Voice Announcer Messages

Steps to record speech messages for events.

Alarm Control by Time

Time Window Configuration

Setting time windows to enable or inhibit specific alarms.

Critical Visits Monitoring

Monitoring Carer Visits

Monitoring scheduled carer visits and raising alarms if missed.

Auto Answer Configuration

Setting Auto Answer

Setting the unit to automatically answer incoming calls.

Keyless Entry

Using Keyless Entry

Using a Keyless Access Trigger for entry.

Virtual Sensors

Virtual Sensor Types

Details on Inactive Client, Bed/Chair Absence, and PES sensors.

ADLife Functionality

Setting Up ADLife

Steps to obtain an ADLife ID and set up the system.

Programming Sensors for ADLife

Assigning sensors for ADLife data collection.

Configuring ADLife

PNC5;6 Number Setup

Specifying PNC numbers for ADLife data transmission.

ADLife Data Event Configuration

Configuring Event Responses

Setting up the unit's response to ADLife data events.

Completing ADLife Installation

ADLife Parameter Configuration

Setting ADLife parameters like send time and randomization.

Reference Tables

TT92 Codes

Mapping TT21 codes to descriptive text for various events.

TT21;BS8521 Location Codes

Mapping TT21 and BS8521 codes to property locations.

Trigger Type Codes

Listing trigger types and their corresponding codes.

TT21;BS8521 Event Codes

Explaining TT21 and BS8521 event codes and their status.

Technical Details

Unit Specifications

Physical and electrical specifications of the home unit.

Standards and Declaration of Conformity

Certifications, standards, and compliance statements.

Tunstall ConnectMe Tunstall Vi+ Specifications

General IconGeneral
Device TypeEmergency Phone
ManufacturerTunstall
ModelConnectMe Tunstall Vi+
Audio FeaturesHands-free speaker, microphone
CompatibilityTunstall Care Solutions Platform

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