Turfware, Inc
2-year Worry Free Parts Warranty
Turfware, Inc (the “Company”) warrants its equipment and parts to be free of defects in materials
and workmanship for a period of two years from the date of purchase, subject to the simple
terms below.
Additional Manufacturer’s Warranty. Some items such as small engines may have warranties
extending beyond the two-year warranty period described above.
Consumable Parts. Parts that typically wear through normal use will be identified by Model and
are excluded from this warranty. The following Turfware Model TR460 and TR460XL parts are
excluded: the Impeller, the hopper cover/shower cap, tires (wear and puncture), the operator
stand on pad, and all consumable parts and components such as spark plugs, engine oil, fuel,
machine filters, lubricants, etc.
Warranty Claims: All Claims of part failure must be provided within the two-year warranty
period via a picture of the defective part sent to the Company’s Warranty Claims department at:
warrantyclaim@turfware.com. In some cases, the Company may require the defective part, to
be returned to the Company, at the Company’s cost, to Turfware, Inc at 1049 McCauley Rd;
Stow, Ohio 44224.
Parts will be replaced under Warranty upon confirmation of original part failure. We will
immediately ship replacement parts for valid warranty claims via normal ground delivery of the
replacement part.
Parts requests related
to stocking of items shall be excluded from this warranty.
Preventative Maintenance. All efforts must be made by the purchaser to provide proper
equipment care including daily cleaning, fluid check and proper lubricating. Please follow the
procedures outlined within the equipment Operators Manual.
The sole liability of the Company with respect to this warranty shall be the replacement of
defective parts. The Company shall not under any circumstances be liable for any loss or
damage (including consequential or incidental damages or loss) beyond the replacement of the
parts. Use of the equipment in a manner other than outlined within the Operators Manual shall
void this warranty.
OTHER THAN THE LIMITED WARRANTY DESCRIBED HEREIN, THE COMPANY MAKES
NO WARRANTIES, EXPRESSED OR IMPLIED, WITH THE RESPECT TO ANY EQUIPMENT
OR PARTS, NOR DOES IT WARRANT THE MERCHANTABILITY OF ANY EQUIPMENT OR
PARTS, OR THAT ANY EQUIPMENT OR PARTS ARE FIT FOR ANY PARTICULAR
PURPOSE, AND ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED.
Our mission is to help you keep your equipment operating in a safe and
productive manner.
Effective October 1, 2019
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