Turtle Beach XO Seven - Troubleshooting Tips; No Sound or Low Sound Troubleshooting; Microphone Not Working Troubleshooting; No Chat Volume or Low Chat Volume Troubleshooting

11
Go to Table of Contents
Troubleshooting Tips
Possible cause Solution
Volume control turned down Press the Volume Up button on the Xbox One Audio Adapter
If necessary, press the Game button of the Chat/Game Mix.
Loose connector Conrmthateachplugisinsertedrmlyandfully.
Possible cause Solution
Microphone muted Press the Mic Mute button on the Xbox One Audio Adapter.
Mic boom loose
Conrmthatthemicboomisfullyinsertedintothejackon
the left earcup.
Possible cause Solution
Chat volume control turned
down
Press the Chat Button on the Chat/Game Mix of the Xbox One
Audio Adapter.
Loose connector Conrmthateachplugisinsertedrmlyandfully.
No sound/low sound
Microphone not working
If your issue is not resolved by these steps, please visit turtlebeach.com/support
No chat volume/low chat volume